Customer Service Manager
Resume:
Joseph Aufrecht
***********@*****.***
**** ********* ** ******** **** VA 20111
Objective
Obtain a position with a strong ethical company, that will challenge my strengths in communications, problem solving and customer relations. I am professionally motivated by a fast-paced environment, where I am directly involved in helping to resolve the daily challenges.
Strengths
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Very hard worker
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Excellent organizational skills, able to multi-task and prioritize under pressure
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Outstanding personal skills; punctual, responsible and reliable
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Exceptional communication and customer service skills to customers and staff
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Copies, Emails, Fax, MsWord, Outlook express
Salvation army 8/2011-6/2013
(Donation Supervisor)
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Key holder/alarm code
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Lock and secure all valuables
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Developed and maintained positive relationships with customers
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Prepare customer donations tax receipts
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Organize, Load and Unload donations trucks
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Lift & Move up to 100lbs
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Schedule out of state pick-ups on a deadline
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Maintain and clean Warehouse at all times
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Hire and fire influence
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Team oriented and safety conscious
A-One Air Inc. 6/2005 - 2/2011
(HVAC Install Tech )
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Remove and Install Furnace, Gas Water heaters, A/C condensers, Gas fireplaces, Ran Gas lines
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Ran scale jobs with crews (residential, commercial, government)
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Collect all payments for jobs when complete
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Customer calls: Confirm schedule, On the way and any other information needed
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Company truck & Gas card
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Company cell phone
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Estimated jobs and sales quotes given to customers
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Order & pick-up job materials
References
Sam Anderson (Warehouse manager ) 571-***-****
Missy Finall (Personal) 240-***-****
Robert Caldwell (Personal) 240-***-****
Contact this candidate