Sales Manager

P.O. Box 61-901-***-**** ~

870-***-****

Crawfordsville, AR *****************@*****.***

72327

Stephen Black

Objective: To apply skills learned and obtained in a challenging yet

productive environment.

Education: Bachelors of Science Degree in Business Administration

May 2005 Williams Baptist College Walnut Ridge, AR

Cumulative GPA 3.3/4.00

Crawfordsville High School Honor Graduate

Salutatorian

2001 Crawfordsville High School Crawfordsville, AR

Honors:

Williams Baptist College

< Awarded: Leadership and Development Award-SunTrust Bank (2008)

< Member: Phi Beta Lambda - Business Major Honor's Club, 2003 -2005

(President 2004 - 2005)

< Noted: Deans List, 2002-2003

< Awarded: Leadership Scholarship, 2001 - 2005

< Elected: Vice President Williams Baptist College Student Government,

2001 - 2002

Computer Skills:

< Office XP - Word, Excel, Power Point, Windows

Internship Experience:

Floor Supervisor

May 2004-May 2005 Teleflora Paragould, AR

< Supervised 25 employees

< Trained potential employees on sales and marketing etiquette, etc.

< Resolved problems for infuriated customers

< Overseen day-to-day Retail Sales

Work Experience:

Director of Sales

August 2012-Current Holiday Inn

Hotel West Memphis, AR

< Managed and developed a staff of 16 employees.

< Responsible for maintaining sales leads with a 85 percent closure rate

< Responsible for weekly training, coaching and counseling of staff

< Business to Business recruiting of new clients

< Facilitated training classes to train staff.

< Developed strategies for successful sales

< Ensured staff compliance with hotel policies and procedures

Branch Manager

July 2011-August 2012 Orion

Federal Credit Union Memphis, TN

< Managed and developed a staff of 12 employees.

< Overseen consistent high quality customer service and grew branch

portfolio effectively

< Responsible for day to day operations, sales and security in

accordance with bank policies

< Managed work schedule/conducted branch meetings

< Facilitated training classes to train staff.

< Business to Business recruiting of new clients

< Ensured staff compliance with bank requirements, regulations and

procedures

< Developed strategies for effective closed sales

Manager of Sales

May 2009-July 2011 BestWay

Rent To Own Memphis, TN

< Manage a crew of 5 sales reps

< Responsible for all Inventory-ordering, counting, etc.

< Conduct sales meetings

< Manage work schedule

< Train new employees, coach and developed current employees

< Vice-President of Business organization developed to assist stores in

making profit

Teller Manager

May 2007-February 2009 SunTrust Bank Germantown, TN

< Aided customers in daily transactions, sales referrals, etc.

< Balanced cash drawer, ATM and vault currency on a daily basis

< Supervised 5 tellers-evaluations, disciplinary actions, etc.

< Managed work schedule/conducted branch meetings

< Facilitated training school

< Business to Business recruiting of new clients

< Opened new accounts and processed Loan apps in data system

< Developed strategies for effective closed sales

< Responsible for verifying all currency shipments ordered

Teller

May 2005-March 2007 Evolve Bank and Trust Parkin, AR

< Assisted customers with daily transactions, sales referrals, etc.

< Opened and loaded new accounts on system

< Trained employees on teller procedures

< Assisted in the Loan and Bookkeeping dept. with billing and coding as

needed

< Balanced and verified vault currency

Volunteer Work:

Choral Facilitator (2003-Present)

< Support area churches in their music ministry

< Host Music seminars and choir workshops annually

Project L.I.F.E. (2001-Current)

< Aid the elderly in everyday tasks

< Complete duties the elderly are unable to perform

References available upon request

Contact this candidate