Customer Service Manager

onnie M. Matyka

C

**** ********* ***., *******, ** 46323; 219-***-****; ************@*****.***

Personal Note

I am a highly MOTIVATED, UPBEAT and POSITIVE individual, where customer

service and satisfaction are at the top of my priorities. I take PRIDE in DELIGHTING my

customers by giving them a POSITVIE and MEMERABLE experience with each and every

interaction.

Experience

Beverage Server

September 2003

Majestic Star Casino, Gary, IN

December 2012

Greeted guests and warmly welcomed them to the casino

Filled drink orders quickly and efficiently

Maintained beverage inventory

Customer Service Representative November 2006 – January

2007

Kilwin’s, Merillville, IN

Inventory Stocking

Assist with candy manufacture

Cashier

Bartender/Inventory Manager/Beverage Server May 2006 – October

2006

Idlewild Country Club, Flossmoor, IL

Greeted guests

Mixed drinks

Conducted daily accounting of inventory stocks

Beverage Server

September 2003 –

Majestic Star Casino, Gary, IN

March 2006

Greeted guests and warmly welcomed them to the casino

Filled drink orders quickly and efficiently

Maintained beverage inventory

Valet Runner August 2003 –

September 2003

Majestic Star Casino (Buffington Harbor), Gary, IN

Greeted guests and warmly welcomed them to the casino

Safely secured guest vehicles and property

Assisted the elderly and handicapped onto casino property

Inventory Manager/Cashier

Jackpot Java and Wings and Things, Gary IN August 2000 September 2003

Ordered, stocked, and maintained restaurant supplies and inventory

Operated cash register

Sales Representative August 2000 January 2002

Professional Cleaning Service, Highland, IN

- Maintained calendar of cleaning services and client appointments

- Acquired new clients via direct contact cold calling

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