EDUCATION
. Bachelor of Science in Business Administration; Winthrop University
Summary of Qualifications
. A highly skilled Business Analyst with over 10+ years' ERP experience
in the development of user and system requirements. Extensive
experience in the development, support, and management of multiple
system applications. Financial Business Analyst experience including
in-depth, hands-on functional expertise in the areas of accounting
systems, Procure to Pay, QA and financial reporting working on complex
IT projects small to large scale. Experienced in all phases of the
Software Development Life Cycle (SDLC).
. Exceptional analytical and problem solving skills. Strong
interpersonal skills and the ability to interact and communicate with
all levels of management. Ability to multi-task and adjust to
changing business needs.
. Roles include subject matter expert, fit gap analyst, senior
consultant, team lead, and project lead. Experienced in gathering
business requirements(current/future state), business rules,
performing fit gap analysis, and designing processes for system
improvements to increase productivity and reduce costs, identifying
data for conversion, data mapping, system interfaces, creating test
scripts and scenarios, security, system configuration, training and
production support. Extensive experience in the implementation of
Financial Systems (PeopleSoft) Purchasing, Accounts Payable, Inventory
and system integration with General Ledger, Asset Management, Order
Management and 3rd party systems.
. Industries include but not limited to healthcare, insurance, retail,
education, telecommunications, media, manufacturing, and state
government.
. Extensive Experience with Financial and SCM systems applications
including but not limited to: PeopleSoft and mainframe custom legacy
systems, 3rd party and proprietary systems. PeopleSoft Financial
modules including but not limited to: PO, AP, Inventory, GL, and Order
Management.
. Other Areas of Knowledge: Business Objects, TOAD, SharePoint,
Requisite Pro, Cisco WebEx Connect, Bugzilla, PRISM, ITUP, Clarity,
PVCS Tracker, Remedy, MS Excel, Word, PowerPoint, Jack Track, MS
Projects, SQL Server Management Studio, Sametime, Q Team Link
Messenger, Cisco Webex Connect, Lotus Notes, Visio, Snagit 11,
Balsamic (screen design)
. Other Applications/Product Knowledge/Methodology: PeopleSoft, Oracle,
Citrix, Unix, AS400, Waterfall, RUP
Unisource Worldwide, Inc. May 2013 - current
Norcross, GA Business Analyst - Consultant (Pyramid Consulting)
Perform business analysis, solutions design, project management, and end
user training/support for a new custom developed third party logistics
management
system. Encompasses Supply Chain Management, Warehouse Management,
Logistics
Management and 3 PL Processes.
. Collaborate with business partners and the IT application development
team to develop comprehensive business requirements to deliver world
class system solutions.
. Gather requirements, design, test, train and communicate enhancements
and new functionality for wholesale distribution and 3 PL processes.
. Develop documentation to support requirements gathering and testing
processes in the Software Development Life Cycle.
. Communicate in written and verbal format to translate complex
information.
. Think strategically and analyze trends, situations, and industry
specific data in order to turn into business opportunities.
. Ensure solutions comply with Financial Internal Controls, SOX and
other regulatory policies.
. Work independently and with a team.
. Deadline driven.
. Manage multiple projects simultaneously.
. Experience working with remote teams.
AT&T/Amdocs September 2012 - April 2013
Atlanta, GA Business Analyst - Consultant (Charter Global) - BI/Data
Warehousing
. Work closely with Project Team, SME and Internal Business Partners to
gather business requirements and translate the requirements into
technical specifications
. Identify large volumes of data to be extracted from different data
sources to transform and load the data into Enterprise Consolidated
Data Warehouse (eCDW).
. Investigate and resolve data issues across platforms and applications,
including discrepancies of definition, format and function.
. Strong understanding of data quality assurance processes and
procedures.
. Facilitate large-scale Joint Requirement Development (JRD/JAD)
sessions with multiple stakeholders throughout the Software
Development Lifecycle (SDLC) to validate all requirements
. Experience in Business Intelligent (BI) Reporting tools such as
Business Objects.
. Work with the IT team to bring in the data required into Business
Objects Universe so as to make available for super users to create
adhoc reports.
. Skilled at learning new concepts quickly, can work well under pressure
and able to communicate ideas clearly and effectively.
. Experience working with remote teams
. Manage multiple projects simultaneously
. Excellent team player with an ability to perform individually, good
interpersonal and analytical skills.
. Work with team members to design and develop cross-module
functionalities.
Agilest Collections December 2008 - August 2012
Atlanta, GA Business Analyst - Consultant (Kates Consulting)
. Full life cycle development which included requirements gathering,
design review, specifications, creating test scripts and scenarios,
user acceptance testing, troubleshooting and providing production
support to the user community.
. Created functional requirements.
. Performed Fit/Gap Analysis.
. Developed a solid understanding of the client's business operations
and worked with the client and vendor to define the best practice for
their business environment.
. Demonstrated the software's delivered functionality, thereby mapping
existing processes to the delivered software.
. Created test scripts, batch processes, reporting requirements,
conversion strategy, and testing strategy.
. Recommended potential system modifications.
. Analyzed, designed, and implemented the Purchasing system.
. Identified integrated business requirements and mapped those
requirements to the client's system.
. Maintained the purchasing security requirements document.
. Provided production support.
. Provided knowledge transfer and training.
UPS July 2008 - November 2008
Alpharetta, GA Business Analyst/QA Analyst - Consultant (Pyramid
Consulting)
. Executed both BA and Quality Assurance Task.
. Documented business requirements and functional design specifications.
. Evaluated functional requirements and design, develop, and link
requirements to financial applications.
. Formulated and executed Test Plans and Scripts.
. Designed and developed user documentation.
. Interacted with all project team members, support staff,
functional/user staff, systems and applications managers, outside
consultants, vendors, and Corporate/Region/District Staff.
. Provided interface and data mapping information between systems.
. Performed SQL Queries.
ING January 2008 - April 2008
Atlanta, GA Senior Business Analyst - Consultant
. Full life cycle development which included requirements gathering,
design review, specifications, creating test scripts and scenarios,
user acceptance testing, troubleshooting and providing production
support to the user community.
AT&T March 2006 - January 2008
Atlanta, GA Business Analyst - Consultant (Matrix Resources) - Supply
Chain Logistics
. Reviewed and updated system requirement, participated in the
functional design.
. Performed research and analysis within assigned projects, created
reports utilizing Business Objects, created test scripts and
scenarios.
. Supported UAT prior to release working closely with external and
internal vendors.
. Performed regression testing, interacted with developers, end-users,
internal/external customers and all levels of management.
. Served as functionality expert while actively participating in testing
and knowledge transfer.
. Provided production support for the Order Management System and was
responsible for troubleshooting and identifying issues with the
integrating systems such as Billing and Warehouse Management (WMS).
Created requisitions in Oracle and researched PO and AP Billing issues
in Oracle.
. Created user training guide.
Turner Broadcasting Systems, Inc. January 2001 - March 2005
Atlanta, GA Advanced Business System Analyst,
. Subject matter expert for PeopleSoft Financial Procure to Pay (AP/PO)
for a heavily customized system. Assisted client in leveraging
delivered functionality mitigating customizations to increase
productivity for users.
. Performed initial fit/gap analysis for Procure to Pay to upgrade
system. This process resulted in business process flows, reports,
data conversion and interfaces being examined.
. Implemented PeopleSoft Purchasing for The Atlanta Hawks. Conducted
Joint Application Design Sessions (JAD), configured system, created
functional requirements, created test plan, scripts and scenarios,
developed training material, administered training to end-users, and
performed knowledge transfer.
. Created test plans, scripts and scenarios.
. Conducted analysis to identify the data for mapping and for new field
development for the Strategic Sourcing Website. Development of the
website resulted in price/cost reduction, increased asset utilization,
revenue enhancements, and productivity improvement for the purchasing
department.
. Team member assigned for the 3rd party selection of the Treasury
Workstation Cash Management System, which was integrated into
PeopleSoft General Ledger.
. As the Team Lead for the Treasury Workstation Cash Management Project
conducted the analysis to automate the cash position, bank
reconciliation and check fraud process. The analysis included the
creation and development to interface into PeopleSoft General Ledger,
PeopleSoft HR, and 3rd party system. Developed client specific
business process flows, fit/gap analysis, initial security
configuration, documented design specifications, and go live critical
tasks.
. Reduced financial errors with automated calculation process such as
journal entry creations, cash positioning reporting, etc.
. Generated significant cost savings by taking a manual process and
interfacing PeopleSoft General Ledger and HR into 3rd party system for
cash forecasting and accounting event creation of entries.
. Eliminated data redundancies by utilizing configured design elements
targeted for system generated transactions to maintain data integrity
throughout the complete lifecycle transaction.
. Worked with team members to translate customer requirements into
functional specifications for testing, training, and provided
production support.
The Hunter Group/Cedar Enterprises July 1997 - July 2001
Atlanta, GA Senior IT Consultant, PeopleSoft Financial Applications
. Some clients include but are not limited to Factory Mutual Insurance
(FMI Global, State of Georgia, Henry M. Jackson Foundation for Medical
Military Research, Coventry Healthcare Systems, Payless Shoe Store,
and Sylvan Learning Systems
. Dual Lead roles for Purchasing/Accounts Payable. Responsibilities
included but were not limited to: gathered system requirements,
performed fit/gap analysis, assisted with project
planning/scope/statement of work development relative to AP/PO,
provided risk analysis and solutions to mitigate risks. Provided
business processes, performed system analysis, and identified
reporting needs. Identified approaches for vendor cleanup and the
necessary timeline for successful conversion of all active vendors.
. As The State of Georgia Project Lead for Purchasing Module assisted in
the implementation of Inventory. Heavy emphasis was placed on testing
the integrations between Purchasing, Inventory, Accounts Payable and
Order Management.
. As Functional expert for Accounts Payable provided overall Data
Cleanup Strategy. Data cleanup and reconciliation was essential due
to client's corrupt data, errors due to bugs in PeopleSoft for which
there were no fixes. SQL statements were written and applied against
transactions for correcting the Commitment Control records in error.
Many of these tasks were in the resolution of the application.
. Provided analysis and documentation for the archiving of data for
Accounts Payable.