Human Resources Administrative Assistant
Resume:
Donna L Greer
Columbus OH *****
*******@*******.***
SUMMARY
Personnel/Benefits Manager with extensive benefits, recruiting
and payroll experience. Detail oriented, self-motivated
professional who takes initiative to get the job done.
EXPERIENCE
2013 - current JR Auto and RV Sales
Administrative Assistant
. Process paperwork for automobiles and recreational vehicles
for sale.
. Pay invoices.
. Run errands as needed.
2007 - 2012 Wake Health Services, Inc
HR Generalist
. Performed full-cycle recruitment functions for hiring and
placement of medical personnel which includes establishing
position criteria, post the job, recruit, interview, conduct
background checks and drug screens, making offers and
orientation.
. Negotiated and administered employee benefits which include
enrollment, termination and changes.
. Responded to associates regarding benefit and payroll
issues/questions ensuring resolutions.
. Reconciled and processed invoices for payment of benefits.
. Coordinated short-term disability and FMLA.
. Implemented new ADP HRIS system
. Maintained employee data via ADP HRIS.
. Established and coordinated culture and social events.
. Coordinated various programs (i.e. Biggest Loser, QUITNET)
2005 - 2007 LabCorp
Sr. HR Specialist
. Performed recruitment functions for hiring and placement of
laboratory personnel which includes working with management
to approve positions and interview criteria, post the job,
recruit, interview, conduct background checks and drug
screens, and orientation.
. Scheduled and conducted new employee orientations to ensure
employees gain an understanding of policy/procedures, general
company practices and benefit plans.
. Tracked applicants for AAP.
. Worked with temporary agencies to place temporary employees.
. Maintained weekly hours and bill rate of temporary employees
and report to corporate accounting and upper management
. Responded to associates regarding benefit and payroll
issues/questions ensuring resolutions.
. Coordinated short-term disability and FMLA.
. Maintained employee data via ADP HRIS.
2003 - 2007 The Body Shop @ Home
Independent Sr. Consultant
1996- 2002 ADC Telecommunications (Formally PairGain
TECHNOLOGIES, INC.)
Business Unit Administrator
Coordinator for ALL company benefits which include 401K, stock purchase,
medical, dental, vision, prescriptions, life and AD&D insurance, short and
long term disability.
Acted as liaison between associates and insurance carriers to ensure
resolution of issues or questions.
Provided administrative support for VP of Engineering.
Performed recruitment functions for hiring and placement of engineering,
operations, and co-op staff for telecommunications R&D facility.
Placed requisitions for new hire positions with targeted compensation.
(salary and options)
Placed advertisements for new positions. (Raleigh N&O, various news
groups)
Interacted with NC State, Ga. Tech, Va. Tech, Clemson and Duke Universities
Co-op and placement departments.
Interacted with client companies, and functional managers to establish and
meet position requirements.
Maintained tracking of resumes.
Reviewed all resumes for qualifications.
Interviewed qualified candidates.
Provided orientation for new hires to ensure smooth and effective job
transition.
1988-1995 AT&T GLOBAL INFORMATION SOLUTIONS (formerly NCR)
Team Support Specialist
1994-1995
Customer Support Specialist
1988-1994
Personnel/Benefits Coordinator for the Charlotte, NC region
which included associates in NC, SC, TN, and GA.
Audited and processed weekly time reports and expense statements for over
400 associates. (payroll and compensation coordinator)
Coordinator for ALL company benefits.
Responded to associates regarding benefit issues and questions ensuring
resolutions.
Responsible for the Affirmative Action Plan.
Acted as liaison between associates and insurance carriers.
Generated health/wellness program which included First Aid/CPR training and
exercise programs.
Developed newcomer orientation package.
Generated customer maintenance and miscellaneous billings.
Processed accounts payable payments for vendors.
Posted accounts receivable payments from customers.
Controlled customer data files.
Member of Employee Satisfaction Council.
1983-1987 UNITED STATES AIR FORCE
Military Pay Specialist/Supervisor, Travel And Accounting
(NCOIC) 1986-1987
Responsible for timely and accurate processing of military pay
transactions.
Resolved rejected transactions and reconciled all out-of-balance
conditions.
Prepared and gave military pay briefings to various groups.
Provided one-on-one counseling.
Solely responsible for the 21st A.F. Headquarters travel account
(approximately $300,000-$600,000 per quarter).
Achieved 99% accuracy rate for the Merged Accountability and Fund Reporting
System.
Member of the Resource Management Team counseling Resource Managers on
financial accountability.
Quality Examination Clerk/Military Pay
1984-1986
Responsible for accuracy and input of source documents.
31. Exceeded 98% in payment timeliness and 94% average processing
accuracy rate.
Military Pay Specialist/Military Pay
1983-1984
Responsible for resolving military pay problems, addressing
customer inquiries on benefits, and document preparation.
32. Inprocessed new personnel.
33. Prepared verifications of employment for various mortgage
companies.
EDUCATION
B.S. Business Administration/Human Resource Management, pending
9/2013
Strayer University, Raleigh, NC
A.A.S., Business Administration/Human Resources Management, 2003
Wake Technical Community College, Raleigh, NC
AFFILIATIONS
North Raleigh Student Advisory Board Member, Treasurer, Strayer
University, 2013
North Raleigh Human Resources Committee Member, Strayer
University, 2013
Presidents List, Strayer University, 2012-2013
Phi Theta Kappa, 2003 - current
Parent Volunteer, BHS, 2009-current
VP, Membership, EMMMS PTA, 2006 - 2009
President, Fox Road Elementary PTA, 2004 - 2006
1st VP, Fox Road Elementary PTA, 2001- 2003
Children/Youth Volunteer, Crossroads Fellowship, 2000 - current
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