Customer Service Management

Taneshia Dansby

*** ********** **** ******, ** 39358

601-***-**** ******@*****.***

Summary

Fast food worker highly efficient at preparing orders quickly. Greeting all

customers and managing the cash register accurately hard working cook.

Customer oriented fast food worker with experience in food preparation and safety

regulations. Experienced crew member, friendly hard working team player with a

passion for food, dedicated to customer service. Safety and clean, desires a

position in fast pace kitchen or restaurant. Focus on producing quality food

providing excellent customer service.

Highlights

.Reliable and punctual

.Reliable team worker

.Neat, clean, and professional appearance

.Comfortable standing for long periods of time

.Delivers exceptional customer service

.Commercial deep fryer and slice operator

.Engaging personality

.Excellent multi-tasker

Accomplishments

Recognized by peers and management for going beyond normal job functions.

Employee of the month

Experience

Head Cook

January 2000 to April 2006

Scooba Junction-scooba, ms

Took necessary steps meet customer needs and effectively resolve food or service

issues. Record customer’s orders and repeat them back in a clear, understandable

manner, promptly report complaints to a member of management. Resolve guess

complaints promptly and professionally. Serve orders to customer at windows,

counters, and tables. Cut and chop food items and cook on a grill or fryer.

Package menu items into bags or trays and place drink orders into carriers. Operate

large-volume of cooking equipment such as grills, deep fat fryers, and griddles

accurately measure ingredients required for specific food items. Prepared and

served beverages, such as coffee, tea, and fountain drinks. Carefully maintain

sanitation, health and safety standards in all work area.

Head Cook

May 2006 to December 2011

Sodexo-Meridian, Ms

Took necessary steps meet customer needs and effectively resolve food or service

issues. Record customer’s orders and repeat them back in a clear, understandable

manner, promptly report complaints to a member of management. Resolve guess

complaints promptly and professionally. Serve orders to customer at windows,

counters, and tables. Cut and chop food items and cook on a grill or fryer.

Package menu items into bags or trays and place drink orders into carriers.

Operates large-volume of cooking equipment such as grills, deep fat fryers, and

griddles. Accurately measure ingredients required for specific food items.

Prepared and served beverages, such as coffee, tea, and fountain drinks. Carefully

maintain sanitation, health and safety standards in all work area.

Education

Associate Arts-Criminal Justice 2003

East Mississippi Community College- Scooba, MS

Minor- Culinary Arts

Member- Who’s who

Academic achievements- President List

3.8 GPA

Associates Art-Physical Education

East Mississippi Community College-Scooba, Ms

Minor-Food and Beverage operations

Member- Who’s who

Academic Achievements President list

3.8 GPA

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