Robert Glazer

*** ***** ******

London, Ontario N5Z 2V9

519-***-****

ab2k7r@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Quality Control: review of certification, dimensional inspections, attention to detail, maintain

established policies, continuous improvement, trace ability, ISO internal audits

• Communication Skills: clear, concise communicator experienced with writing instructional

manuals, policies and procedures, reports, and evaluation materials. Equally comfortable

communicating with all levels of management, subordinates, suppliers, and/or clients.

• Organizational/Supervisory Skills: supervision, training, evaluation and scheduling of

individuals, group facilitation, orientation and training. Excellent people skills, firm, fair and

consistent in the delegation of daily responsibilities. Capable motivator, able to ensure

compliance with Collective Bargaining parameters, pertinent legislation, and corporate policies

and procedures.

EMPLOYMENT EXPERIENCE

Diamond Aircraft March 1, 2008 – February 25, 2013

London, ON

Quality Control Inspector (Full-time)

Responsible for ensuring all parts and material were in-conformance with international federal

regulatory organisations, and type and design requirements through dimensional, certification and

drawing requirement inspections.

• Implement corrective action as per CAR findings

• Dimensional inspections of vendor contracted machined parts to ensure the parts produced

were within the drawing requirements.

• Ensured all material certification required for each product was correct and current.

• Inspection approval of First Article Inspection reports of internal and vendor supplied parts.

• Inspection of parts with various inspection techniques.

• Maintain 100% trace ability of all parts.

Ceva Logistics (TNT Logistics) May 1997 - February 28, 2008

London, ON

Supervisor (Full-time)

Responsible for the supervision of fifteen to twenty-five employees in various departments within the

business. The departments included Shipping / Receiving, SPO, R&O along with Warehouse along

with being the liaison between the customer and employer. All areas supervised with continuous

improvement and proactive identification and negation of potential issues. Investigate and resolve

arising issues. Established and implemented ISO 9000 certification as member of implementation

team. Internal audits on the ISO processes and issue corrective action reports when identified.

Quality Assurance:

• Inspected all inbound material to verify conformance to the drawing.

• Determine non-conformances and follow through with resolve as indicated with customer

policies and procedures.

• Issue and follow up on resolve of all non-conformance reports generated.

• Track all issues until completion and generate reports outlining issue/resolve.

Shipping:

• Maintained all ship schedules for accuracy and completeness.

• Delegated and guided resources in order to maintain shipping schedules.

• Ensured all required system transactions and updates were completed accurately and in a

timely manner.

Receiving:

• Ensured all inbound shipments were offloaded in a timely manner.

• Maintain established procedures in order to prioritize all “Hot” material.

• Verified and identified all incoming material to make ready for warehousing / shipping.

• Overseen the warehousing of all material received with accuracy and completion.

• Ensured all required system transactions and updates were completed accurately and in a

timely manner.

SPO / R&O

• Maintained and prioritized all orders to be picked and made ready for packaging.

• Ensured all material was packaged in accordance with the customer’s requirements.

• Prioritized packaged material to meet all packaging / shipping schedules.

Warehouse:

• Ensured all warehoused material was stored safely and accurately

• Maintained high location accuracy.

• Organized regular location audits, adjustments and corrections.

• Work with the customer to resolve all issues.

Hunt Windows June 1986 – May 1997

London, ON

Supervisor (Full-time)

Responsible for the supervision of fifteen to twenty employees in various departments within the

business. The departments included Shipping / Receiving, various manufacturing departments along

with the Warehouse. All areas supervised with continuous improvement mindset.

Shipping / Receiving:

• Delegated and guided resources in order to maintain shipping schedules.

• Prioritized shipments along with overseeing the requirements for each shipment, maintaining

high accuracies.

Manufacturing Departments:

• Consistently maintained build schedules with quality product assembly.

• Maintained all system data bases with accuracy with continuous updating.

• Delegated employees and assets in order to complete all tasks assigned.

Warehouse:

• Ensured all warehoused material was handled and stored in a safe and organized manner.

• Maintained very high inventory accuracy levels.

• Overseen all pick orders for completion and accuracies for outbound shipments and

production requirements.

• Maintained a forklift fleet through regular PM service

REFERENCES AVAILABLE UPON REQUEST

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