Biological remediation

Shawn Chaney

**** * ********** **

Cedarville OH 45314

*************@*****.*** 937-***-****

Overview:

My professionalism, meticulous attention to detail, mechanical skills, and excellent

communication skills make me a valuable asset to any organization. I have four years

experience working in customer service, and twelve years experience performing general

maintenance, and repair for various organizations.

Work H istory:

Aftermath Services, L LC 9/2012 - present

As area supervisor for nationwide biological remediation corporation, I am the initial point

of contact for families dealing with t ragic loss. I explain all processes and procedures

i nvolved in the remediation, communicate with the family throughout the job, answer any

questions or concerns, and become the primary liaison between the family and corporate

offices. Also responsible for:

• Managing three crews of biological remediation technicians

• Ensuring all crew members comply with OSHA and safety regulations

• Completing extensive job reports for each client to ensure state and federal

compliance, and insurance company cooperation

DBS Prestress Summer 2012

As an equipment operator, I was responsible for:

• Running the Echo machine

• Laying out two 5 foot beds of hollow core concrete panels daily

• Maintaining and servicing the Echo machine

A1 Complete Services 2011 – 2012

As an independent contractor, I was responsible for:

• Managing a team of four repair technicians

• Contacting customers and scheduling appointments

• Making service calls to customer locations (both individuals and stores)

• Repairing furni ture for both resale and personal use

Alorica (AT&T Customer Service) 2009 – 2011

As a customer service representative I was responsible for:

• General cellphone service issues

• Solving billing issues

• Troubleshooting fi rst tier technical issues

Property Manager for family owned complexes 1998 – 2009

As property manager responsibilities included:

• Refurbishing units for new tenants

• Maintaining and repairing units

• Landscaping

• Collecting rent

Unites States Marine Corps 1993 - 1997

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