Customer Service Representative
Resume:
*** ****** ***** **,******** MI, *****
Ashley Gasco 231-***-****
******.******.****.******@*****.***
Professional Profile
Over 9 years of experience in sales and customer service. Proven ability to excel at both team and
customer focused position. Possess excellent organizational skills and strong work ethic.
Skills Summary
Excellent listener and communicator who Flexible team player who thrives in
• •
can convey information verbally and in environments requiring ability to prioritize
writing and juggle multiple projects.
Detail orientated with demonstrated talent
• •
for identifying, and improving efficiency Enthusiastic, knowledge-hungry learner,
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in the work place. eager to meet challenges and quickly
Computer-literate with excellent software assimilate new concepts.
•
proficiency covering a wide variety of
applications.
Professional Experience
• Odawa Hotel- Receptionist (02/18-present)
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• Stafford’s Pier- Hostess (06/11 to 09/11)
Costumer service representative
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In charge of maintaining a clean and professional work area
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Answered and directed incoming calls
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Assisted team members when and as needed
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• Odawa Hotel- Receptionist (01/10 to 10/10)
Ability to operate a multiple line phone system
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Worked as team member
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Worked with Opera computer system filing check-ins
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Organized and put together promotional packages
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Verified cash balance during shift
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• Legs Inn-Hostess/Busser (05/06 to 10/08)
Costumer service representative
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In charge of maintaining a clean and professional work area
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Assisted team members when and as needed
•
Answered and directed incoming calls
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Personal Expertise
• Excellent communication skills and customer service. I consider myself a people person and aim to
excel in my work environment.
• I am very presentable, articulate, detail orientated and pleasant.
Education
CHARLEVOIX HIGH SCHOOL – Charlevoix, Michigan
Diploma, 2008
NORTH CENTRAL MICHIGAN COLLEGE- Petoskey, Michigan
Refrences Upon request
Contact this candidate