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Bob Houghton/CIO-CTO

Bob Houghton

Orange County, CA 92688

949-***-****

ab2hxt@r.postjobfree.com

CIO / CTO; INFORMATION TECHNOLOGY PROFESSIONAL OVERVIEW

25+ years It High-Tech Management & PM Network Operations P&L Improvements

Fortune 300 ERP Implementations (SAP) Board Presentations IT Security

Redesigning/Executing IT Infrastructure SOX Compliance Vendor Negotiations

Cloud & Storage Environment Design HIPPA/HITECH Global Outsourcing

IT Executive to $40m - $6b Companies Change Management IT Technical Architecture

Recognized Turnaround Specialist Organizational Re- Web Support Operations

Global IT and Data Center Executive IT Transformation

Engineering

CORE COMPETENCIES / ACCOMPLISHMENTS

Software Development / Data Production & Operations

IT executive management for s/w development and production release.

Managed Quality control team and objectives to insure the highest level of data integrity.

Improved SEO/SEM Site indexes from 61k to over 1.2m pages.

ERP/CRM Implementations of SAP, Oracle, JDE and QAD; Multiple Versions

Directed Engineering Framework & S/W teams globally (Internal/outsourced)

Reduced Data Center managed services costs by 50%.

Reduced Database costs 30% while data platform grew 300%+

Maintain multiple M&A systems to import and append key attributes to strengthen

property ID data.

Support Data contracts, modifications and vendor relationships to insure the highest data

performance.

Very strong partnership practice and procedures to support business objectives.

IT Infrastructure, Technical operations, Financial Project Management and Operations

Acumen

Reduced worldwide IT operating budget from $58 million to $27 million and corporate

IT spending from $38.6 million to $17 million in less than 2 years while improving the

performance and business relationships overall. This effort resulted in an IT run-rate of

less than 1% of net revenue (.89%).

Built an e-commerce business from startup through IPO process for startup, growing it

from one office to a global business environment by establishing its MIS and network

operation centers in U.S., Europe, and Australia.

Executed procurement, inventory, supply chain and Kanban programs that slashed order-

to-ship lead times up to 400% (15 weeks to 3 weeks) while increasing inventory turns

from 18 to 27.

ab2hxt@r.postjobfree.com Cell: 949-***-****

2

Bob Houghton/CIO-CTO

Design and implementation of Global Supply Chains and associated Distribution Centers

for Asia (Singapore, Malaysia, Thailand, China), Europe and South America for Fortune

500 H-Tech Manufacturer.

Cross-Functional Leadership

Extensive experience taking on the responsibility for leadership, management and

financial oversight of company-wide Information Systems and Technology activities.

Participate in the overall company mission and IT planning, bringing current knowledge

and technology vision.

Establish goals supporting company-wide goals tracking performance targets and metrics.

Develop appropriate IT policies and procedures to ensure compliance with federal, state

and local laws as well as Industry segment policies.

Serve as HIPAA / SOX compliance & security officer.

Extensive knowledge of systems analysis and management.

Familiarity with hardware, software applications, systems and network administration

and telecommunications.

Methodologies and Management Practices

Technical Project Management; Security & Compliance Principles/Methodologies; IT

Financial Budget Planning with GAAP Execution; Verbal & Written Communication

Skills; Conveying Technical Issues in a User-Friendly Manner; Shingo, Kaizen & Lean

Manufacturing Practices; International & Domestic IT Infrastructure Design; E-

Commerce & Web-Based Systems Management; and Technology Policies/Procedures

Development.

Identified opportunities to leverage Technology to meet business needs for Supply

Chains, ERP and Distribution Hubs.

Data Center Management

Re-sized and consolidated Data Centers at three companies to eliminate redundant

operational costs while maintaining or enhancing the company’s strategic data center

capabilities, security and infrastructure.

Managed the full front-end capability evaluation to determine the appropriate architecture

for each Data Center (DC) or Network Operations Center (NOC). Executive

responsibility for $70m+ investment in world-wide data centers.

Designed and implemented technical, network and communication infrastructure changes

to insure N+1 (no single point of failure) standards. Implemented OC and MPLS network

capabilities to support data systems and to prevent any latency.

Designed the NAS, SAN, Cloud and Near-Line Storage architectures, using IBM, Dell,

HP, Cisco and NetApp, to name a few. App., and HP solutions, depending on the

customer capacity and recovery needs. All “form, fit & function” was optimized against

budgetary and SLA requirements.

Executed all compliance and security aspects of the DC’s & NOC’s for legal, financial

and auditory compliance.

Negotiated all telecommunications, storage provider and third party provider contracts.

Developed and presented all budgetary negotiations to the Board of Director’s for

execution of the major business objectives of the Data Centers.

ab2hxt@r.postjobfree.com Cell: 949-***-****

3

Bob Houghton/CIO-CTO

Financial Departments / Systems Support

15+ years of experience in Financial systems & ERP implementations, upgrades and the

GAAP / Sox compliance requirements associated to these efforts

PM for several companies to support the financial and business application integration

requirements for mergers and acquisitions.

Responsible for the financial systems upgrade on several Oracle and SAP version

upgrades at Western Digital, Johns Hopkins, Adaptec and Litton Systems.

Leadership and management responsibility for the scope, design and integration plan of

the GL, AP-AR, Procurement and the Cost Accounting requirements for the ERP

upgrades and integration data links.

Managed the full front-end capability evaluation to determine the appropriate architecture

for each independent Financial Systems, Data Center (DC) or Network Operations Center

(NOC).

PROFESSIONAL EXPERIENCE:

6/2011 to Present NetApp, Inc. Irvine, Ca. Office. Corporate is Sunnyvale, Ca.

NetApp [Fortune 479] is the 2nd largest Storage h/w and s/w company globally . $6B in revenue. NetApp has over

11,000 employees in more than 150 offices worldwide. #3 on the Great Place to Work Institute's "World’s Best

Multinational Workplaces" Listed for a Fortune 500 company.

Business Development Executive; Southwest – Reporting to SVP; West Coast. Responsible for 24 key Fortune

500 accounts "tops down". Manage a team of technical sales architects and engineers with a goal to add an

additional $31m in revenue to NetApp on these accounts. Accounts covered include First American, Broadcom,

Intuit, Qualcomm, Sempra, American Express, Catholic Healthcare West, CareFusion, Honeywell, Schwab,

DirecTV, Disney and 9 others. Exceeded 2012 goals by $14.6m or 303%.

9/2010 to 6/2011 Smith Micro Aliso Viejo, Ca.

Smith Micro Software, Inc. develops and markets mobile software products and services and an extensive line of PC

software products for business & home markets. Annual revenue: $ 130 million .

VP of Information Technology/CIO – Reporting to COO. Responsible for all aspects of the company’s IT

infrastructure, and is accountable for directing the information and data integrity of the enterprise and its groups and

for all Information Technology functions of the enterprise. This includes the current Smith Micro corporate data

center and the design and build of the new Smith Micro Pittsburgh Data Cen ter. Support the technical sales and

hosting service centers, production scheduling functions, help desks, communication networks (voice and data),

computer program development, and computer systems operations. Voluntarily transitioned due to company

downsizing and Data Center objectives were completed. Reason for leaving; critical revenue drop and a 2/3

reduction of staff in one quarter. I was over-qualified for managing a staff of five.

5/2008 to 9/2010 RealtyTrac, Inc. Irvine, California

RealtyTrac is the leading on-line market place and research center for tracking distresses real -estate market

RealtyTrac is used by the U.S Treasury, HUD, Yahoo, MSNBC and thousands of real -estate agents.

Annual revenue: $50 - $70 million.

CIO/CTO/SVP, Information Technology – Reporting to CEO & BOD. Provided systems support and technology leadership

for a privately held real estate information provider with over $50 million in annual revenue managing a $6 million annual IT

budget. Responsible for a 40+ person team providing Microsoft -based software development, web development/design, DB

architecture, data analysis/analytics/warehousing, DB administration, and IT hardware/software support. The team includes

outsourced development in Latvia (Diatom) providing .NET software development to support in -house teams and the SQL

Server 2005-7 database architect group. NOC leadership & responsibilities included building, managing, and mentoring

personnel, communicating directly with executive management daily, providing technology direction for the company,

managing relationships, vendor contracts, sales team support. Reason for leaving; the role was no longer need after the

acquisition efforts with First American were cancelled. The company has since been bought for the IP by an outside investor.

ab2hxt@r.postjobfree.com Cell: 949-***-****

4

Bob Houghton/CIO-CTO

11/2006 to 5/2008 DDi Global, Inc. Anaheim, California

DDi is one of the leading quick-turn, high technology printed circuit board fabrication companies in the U.S. Provides hi -

tech/multi-layer boards for companies such as Qualcomm, Intel, Multiple Medical device companies, Boeing and Dell.

Annual revenue: $500 million.

CIO/VP, Information Technology – Reporting to CEO. Primary duties focus on overseeing all aspects of IT infrastructure and

business applications for all 6 DDi global locations. Responsibility included managing new growth/acquisition programs and

leading redesign of global MPLS backbone, HRIS, procurement, and the engineering SPC efforts.

DDi Global (cont.)

Executed the consolidation/reengineering of DDi to one ERP system in global manufacturing, design and infrastructure.

Completed multi-site Marcola ERP module implementation as well as Paradigm Assembly Software modules in San Jose

and Colorado facilities.

Completed redesign and consolidation of company’s Data Centers and supporting net-comm. Infrastructure.

Successfully managed several acquisitions, including Sovereign Circuits (Med -Lab and Petroleum equipment).

Reason for leaving; the company was acquired by Viasystems. The Executive roles were transitioned.

2/1998 to 11/2006 Western Digital Corporation (WDC) Lake Forest, California

WD is the 2nd largest provider of hard drives (data-disk storage) in the world, with approximately 25,000 employees worldwide

with manufacturing/design facilities in California, Malaysia and Thailand and Europe.

Annual revenues of $5.7 billion

CIO/Vice President, IT (2000-2006) – Reporting to CEO. Promoted to direct global IT efforts in improving operational

efficiencies, which included managing seamless acquisition/integration of $250 million. Cal. manufacturing company into

WDC’s $1.6b technology architecture, as well as leading ERP upgrade, supply chain execution, corporate relocation, data

Center consolidation, and IT for construction of 4 manufacturing facilities (24,000 emplo yees) in Malaysia and Thailand.

Rapidly advanced the ERP, CRM and overall ITIL application responsibilities for corporate h eadquarters and company’s 3

R&D sites and four factories.

PM for the development of the TMSC (Technology, Management Steering Committ ee) which defined and executed the 5-

year global IT technology roadmap, ensuring alignment with key business objectives, standardization, efficiency and cost

minimization.

Achieved 0.89% IT expense-to-revenue ratio – best in industry (vs. 3-4% average) per Gartner. Saved $27 million (51%) in

global IT expenses, $21+ million (56%) reduction in Corporate IT spending in 2 years.

Led global effort to consolidate and centralize distributed data centers into two standardized regional data centers with les s

than 24 hours total critical application downtime.

Completed Sarbanes-Oxley efforts on time and under budget with no significant deficiencies or remediation.

Reengineered multiple IT and business program methodologies to improve ROI and run -rate of systems/applications. This

effort resulted in reducing month-end close processing from 14 days to 3 days.

Cut maintenance contracts by 35% within 2 years by renegotiating outdated contracts based on cost of ownership for the

technology. Also, established vendor/contractor executive relationships and volunteered as technical advisor for future

customers, resulting in favored discounts for Western Digital.

Managed overall IT growth from 1 factory to 4 in Malaysia and Thailand, as well as relocation of corpora te headquarters,

on-budget, with 100% data integrity and minimal downtime.

VP of IT and NOC Outsourcing (2000; 4 months) Zland.com Aliso Viejo, California. Spent a short period of time

supporting this start-up while my position at Western Digital from re -assignment to manage the IT for the 4 business ventures

owned by Western Digital which were closed due to lack of revenue recognition. Reporting to COO. Developed the IT

Department and Implemented entire IT infrastructure, systems, communications, and applications for corporate headquarters.

As executive in charge of network operation centers, established NOC locations for co -location ASP web hosting for more

than 1,600 companies nationally in 9 months.

Established first rudimentary SEO architecture to improve visibility and gain market share.

Director IS; North America - Western Digital; San Jose and 3 other R&D Centers. (1998-2000; 2 yrs) Reporting to

CIO/CFO. Scope of duties consisted of managing P&L for worldwide IT operations while overseeing a $36 million operating

budget and 279 direct/indirect reports.

Implemented entire IT infrastructure, systems, communications, and applications for corporate he adquarters.

As executive in charge of network operation centers, established NOC locations for co -location ASP web hosting for more

than 1,200 companies in the U.S., Canada, Australia, and Europe.

Managed the development and the spin-off of 4 business ventures from WDC.

Reason for leaving; To attend to medical care/hospice for family member.

ab2hxt@r.postjobfree.com Cell: 949-***-****

5

Bob Houghton/CIO-CTO

PRIOR 1997 PROFESSIONAL EXPERIENCE

1989 through 1998; Spent 10 years in consulting roles as ERP Project Manager and Various Director positions supporting

ERP-MRP IT Transformational efforts for Adaptec, Inc., Jennings Technology, RWD Technology and Johns Hopkins .

These positions were scoped around the ERP implementation durations, since that was the role I was supporting for these

companies. The transitions between the companies were through recommendations after each successful application launch.

ERP System Implementation Experience: Oracle, JD Edwards, Mac-Pac/D Accenture, SAP and QAD

Adaptec Milpitas, California

Manager of ERP SAP Global Training & Technology Solutions, Business Information Solutions Group – Project management

for global SAP R3 ERP solution and served as project lead for financials, HR and ICS.

Jennings Technology Corporation San Jose, California

Director of Materials & Management of Information systems * ERP/Engineering Systems Implementation– Recruited by VP of

Eng. from Adaptec. Transitioned as a result of acquisition by DBS.

RWD Technologies, INC. Milpitas California and Columbia, Maryland

Project Manager, Global ERP Solutions & Training – Duties included establishing West Coast presence and supervising

training/lean manufacturing teams. Assigned as project manager or lead on 4 Fortune 500 ERP implementations (SAP R/2, R/3,

BAAN, Oracle and PeopleSoft). Companies supported: Apple, Dow Chemical, Merck, and P&G. Transitioned due to office

closed on west coast.

Johns Hopkins Applied Physics Lab Laurel, Maryland

BIS systems Manager for Oracle and SAP. This was my first consulting role as PM for ERP implementations. It came as a

recommendation from the VP of Ops at Litton to support JHU/APL’s ERP implementation. I managed the Price Waterhouse

Team.

1/1982 to 11/1989 Litton Systems College Park, Maryland; 8 yrs

Litton/Amecom managed the manufacturing of all SMB/PC and Harnessing (robotics) for Naval Early Warning configurations

in vessel and avionics.

Operations / Robotics IS Management for P/IC

PROFESSIONAL AFFILIATIONS:

UCI-Information Technology Board (CRITO) Advisory Board of IT Professionals for Gerson Lerhman

Southern California Chapter of SIM (Society of Info. Group

Mgrs.) American Management Association

Southern California Chapter of CIOs - Orange County APICS - NVA Chapter

National Board of Information Officers Covey Leadership Institute, Certified Professional

Advisory Board for Datallegro Management CIO Advisory Board for Proof Point

Ventures

EDUCATION & PROFESSIONAL DEVELOPMENT

M.S. candidate, Information Systems Management

University of Maryland, College Park, Maryland

(On-hold due to relocation to west coast)

B.A., Sociology and Criminal Justice, 1981

University of Maryland, College Park, Maryland

260 hrs of Executive Management Training @ Stanford, Oliver Wight School of Business, UCSD, and U. of

Chicago, and University of California, Irvine

Multiple certifications in Lean Manufacturing, Project Management, APICS, Agile Program Management, ITIL

systems Management

ab2hxt@r.postjobfree.com Cell: 949-***-****

6

Bob Houghton/CIO-CTO

COMMUNITY ACTIVITIES:

Orange County Cystic Fibrosis Charity Foundation - Dux’s n Tux’s Events

Various Charity Foundations under UCI, Western Digital, NetApp

PERSONAL: (optional)

Earthquake Lacrosse Club – Coach

Scorpion Lacrosse Club – Coach

Tesoro High School Lacrosse Club – Coach

Marital Status: Married

Wife – Jill

Children – Zack (16) and Karli (14)

Interests/Hobbies:

Sports – Coaching

Sailing

Teaching

Culinary Arts

PUBLICATIONS:

SIM – 2nd place national white paper competition

“Lean Manufacturing in a Just-in-Time program”

ab2hxt@r.postjobfree.com Cell: 949-***-****

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