Michael R. Guzik

818-***-**** - ab2h3s@r.postjobfree.com

SUMMARY

Hands-on General Manager with 9+ years of experience lowering operating expenses, increasing income and motivating the team for optimal performance.

PROFESSIONAL EXPERIENCE

Bankers Life and Casualty Company 3/2012-Present

Sales Representative – Pasadena, CA

1. Closing at a 60% success rate where the client applies to see if qualified for a suitable insurance product that meets a need.

2. Mentor and train new and seasoned agents.

The Festival Companies 3/2007-8/2011

Assistant General Manager – Baldwin Hills Crenshaw Plaza – Los Angeles, CA

1. Coordinated ownership, development, construction manager, contractor, vendors and tenants in order to hit milestones toward completion of the $35,000,000 renovation and newly renovated RAVE Motion Pictures 15.

2. Supervised on-site vendor services’, 60+ employees, including public safety, janitorial, landscaping, maintenance, and customer service ensuring property maintained in first class condition thru daily inspections.

3. Lowered operating expenses in 2008 and 2009 by renegotiating all contracted service agreements and increased advertising, location and film income year over year.

4. Reduced loss ratio for insurance claims from 73% to 24% in 2010 lowering the 2011 renewal premium by analyzing security, maintenance and janitorial accident reports and statistics scheduling staff appropriately.

5. Negotiated renewals and short term deals for temporary in line merchants basing terms on market rents and budget forecast.

6. Developed annual zero based budgets and 5 year capital plan with monthly report to ownership.

7. Maintained positive public relations with the offices of Council District 8, CRA, CAC, Crenshaw Chamber of Commerce, BID - also a board member, LAPD & LAFD.

Macerich 10/2002-3/2007

Property Manager – The Mall of Victor Valley - Victorville, CA 5/2005-3/2007

Associate Property Manager – Stonewood Center - Downey, CA 1/2005-5/2005

1. Coordinated ownership, development, construction manager, construction team, property vendors and tenants in order to hit milestones toward completion of the $10,000,000 renovation, timely opening of the Cinemark Theatre 16 ground up development and design to installation of Children’s Play Area and accompanying mural.

2. Increased net operating income by 12% over 2 years through implementation of creative income producing programs and diligent expense management.

3. Maintained high occupancy while aggressively re-merchandising the center with rolling 12 month comparable sales increasing 8.4% over 2 years.

4. Recruited, trained, and developed all management staff. Performed 30+ annual employee performance plans, for a diverse staff, with bi-annual reviews to effectively create, communicate and review goals achieved. This included the handling and oversight of career development, scheduling, payroll and Human Resources issues.

5. Supervised all contract services and in house employees for leasing, specialty leasing, operations and maintenance, tenant construction, marketing, security, customer service, and redevelopment activity ensuring the property was maintained in first class condition.

6. Established successful specialty leasing program thru aggressive lease negotiations and marketing - increasing revenue by 25% over 2 years.

7. Created Strategic Partnership opportunities including first parking lot sponsorship for portfolio – 5yrs $500,000.

8. Utilized accrual based budgeting and re-forecasted on quarterly basis which included income and expense variance reports for corporate review.

9. Oversight of tenant construction from lease signing to completion of work ensuring compliance with Center design, construction criteria, rules and regulations and timely opening thru close out package.

Continued

Michael R. Guzik

818-***-**** - ab2h3s@r.postjobfree.com

Macerich 10/2002-12/2004

Accounts Receivable Associate – Santa Monica, CA

1. Held accounts receivable for six properties consistently below 1% of rolling 12 month revenue billed of $94,000,000 for 2 years.

2. Routinely collected rent, applied cash, administered default or eviction notices in an effort to streamline cash flow, lower bad debt amounts or write offs and maintain occupancy.

3. Trained all new Accounts Receivable associates.

Health Net Inc. 7/1999-10/2002

Accounts Receivable Associate – Woodland Hills, CA

1. Researched, reconciled and resolved membership issues in an effort to collect outstanding premiums for Entertainment labor unions in Southern California.

Mobile Storage

Accounts Receivable Associate – La Crescenta, CA – Temporary position 2/1999-7/1999

1. Researched, reconciled and resolved outstanding payment issues in an effort to convert to the new system without carrying over balances to the new database.

EDUCATION

Northern Illinois University Bachelor of Fine Arts – Theatre Design & Technology

California Real Estate License ID#01905831, California Insurance License ID#0H80009

Proficient in Word, Excel, Publisher, MRI, Oracle, Skyline

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