7+ Years Experience in Management/Sales/Customer Service
Resume:
Andrew P. Haas
***B W. Parkview St.
Cottage Grove, WI 53527
ab2gks@r.postjobfree.com
Summit Granite USA, LLC Showroom Manager May 2011 – June 2013
Madison, WI
o Responsible for Madison showroom including $1.6 million in granite sales over two year period.
o Excelled customer service skills including closing skills and follow-up techniques after the sale.
o Implemented social media marketing in Madison including Summit Granite facebook page.
o Advanced granite knowledge, maintenance procedures, sealing techniques & after care recommendations.
o My portfolio includes over 30 satisfied repeat business contractors which I’ve developed a great business relationship over the
past two years. These customers will continue business with me exclusively.
Bankers Life & Casualty Co. Branch Office Administrator November 2010 – May 2011
Monona, WI
o Recruited new insurance agents & performed office administration duties as needed.
o Processed customers Life, Health, Long-Term Care & Annuity claims.
o Provided excellent customer service over the phone & in the office.
AMCORE Bank Assistant Branch Manager June 2007 – February 2010
Madison, WI
o Managed operational functions including loss control, compliance, customer retention & audit standards.
o Supervised and developed four tellers regarding policy, procedure, products, systems & transactions.
o Utilized strong knowledge of branch operations, paying and receiving & regulatory compliance.
o Developed weekly schedule for entire branch team of eight employees.
o Satisfactory branch audit score – September 2008 & August 2009
o Top teller referrals in the Wisconsin market – June, July & August 2008, October & November 2009
Hydro Technology Executive Dealer of Sales August 2006 – June 2007
Waunakee WI
o Exceeded $20K monthly sales goal selling breathing equipment to customers with asthma and allergies.
o Managed & trained my own team of 6-10 employees on sales techniques and closing strategies.
o Averaged 50% in-home closing sales!
Wilmot Grade School Physical Education & Health Teacher August 2005 – August 2006
Wilmot, WI
o Physical Education, Health Education & Adaptive Physical Education teacher K-8.
o Athletic Director – middle school athletic program.
o Middle school softball, basketball, track & volleyball coach.
o Balanced Physical Education, Health & Athletic Department budgets including purchasing equipment.
o Member of the district wellness policy team.
University of Wisconsin B.A., Science in Education Graduated May 2003
Whitewater, WI
o Physical Education License K-12
o Health Education License K-12
o Adaptive Physical Education License K-12
o Coaching License K-12
o Water Safety Instructor Certification
o First Aid & CPR Certification
o Dean’s List – 2000, 2001 & 2002
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