Customer Service Sales

Harold Newman

*** ******

Lavaca, AR *****

Home: 479-***-****

Cell: 479-***-****

Email: ******@*******.***

OBJECTIVE: To find a stable, reputable company, that I may have the chance to advance and grow. I feel my past experiences in the fields that I have worked may be beneficial in all aspects, not just to the position I may obtain. I commit to long-term employment, and strive for professional and personal growth.

QUALIFICATIONS: 21 years combined purchasing experience. 15 years scheduling daily production operations and warehouse management. 12 years sales and customer service.

EMPLOYMENT

September 2008-May 2012 Service & Parts Manager, Air Compressor Equipment Company

Organized all aspects of service department. Customer service. Scheduled services for industrial customers. Processed all service techs work-orders. Inventory management.

Trouble-shooting with customer call-ins. Cold calls for potential new customers. Processing

quotes for current and potential new customers. On-site visits to evaluate customer issues and

equipment.

September 1999-June 2008 Sales, Komar Screw Corporation

(Purchasing) Maintained inventory for customers assigned to me. Evaluate pricing and quality from various suppliers. Researched potential new suppliers of their abilities and services.

(Sales) Seek out potential new customers with sales leads and cold calls. Researched additional items that may be supplied to current customers. Inside support for outside sales. Quoting items or programs that the outside sales team were given the opportunity to bid on.

1987- August 1999 Production Manager, REL Products

Coordinated daily operations. Purchasing, production line scheduling, managing warehouse operations, inventory control, inbound and outbound freight trafficking. End of day production entry. Organized mill room and steel room production and material control.

OPERATIONAL EXPERIENCE:

Microsoft Office Traffic Control

Excel Spreadsheets Warehouse Management

Production Management Purchasing

SALARY: Negotiable

REFERENCES:

Mr. Donny Pfeifer, Sales, Craig Box Corporation - 479-***-****

Mr. Micky Batson, Research & Development, Rheem Mfg. - 479-***-****

Mr. John Speck, Advertising Director, Times Record - 479-***-****

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