Customer Service Management

J ames B. Starks

Phone: 662-***-****) *** west Jackson St. Apt B

*************@*****.*** Tupelo, MS 38801

P rofile

• Self-motivated, hardworking, administrative and customer focused professional

• Five years of experience competently performing office/clerical duties and five years customer service experience

• Well-organized with effective time management skills.

• Works independently with little supervision.

• Strong interpersonal and communication skills.

Career H ighlights

• Successfully managed office duties in the absence of management.

• Efficiently handled increase in workload, eliminating need to hire additional help.

• Achieved high ratings on evaluations from supervisors and managers during annual reviews.

• Played a key role by supporting management in handling all new enrollment applications

Education

August, 2002

Itawamba Community College; Fulton, MS

Related Courses Management courses and Servsafe certified

Computer Skills Adobe photo shop and all MS programs

Work Experience

McDonalds Cooperation, Tupelo MS 2011-2013

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• Assist in scheduling, record keeping and reporting systems.

• People Manager

Diversity-Vuteq LLC, Blue springs MS 2012-present

• Supply line for Toyota

• Established method of inspection arrangements auto parts

Motosport, Southaven MS 2008-2010

• Customer Service Rep

J ames B. Starks

Phone: 662-***-****) 909 west Jackson St. Apt B

*************@*****.*** Tupelo, MS 38801

• Team lead on projects regarding company returns on national level

• Communicated with agents and support personnel in a professional and courteous manner.

North Mississippi Medical Center, Tupelo MS 2008-2009

• Examined/Process new business applications.

• Environmental Service Assist with special projects as planned according to maintenance listing

• Work in patient care areas and speak with staff regarding any blocking systems

R eferences: Available Upon Request

Contact this candidate