Human Resource Manager

Location:

Posted:

July 23, 2013

Sandra Blankenship

*****************@***.***

QUALIFICATION SUMMARY

Service-focused, technically skilled and hard working office support professional with 8 + years experience in administrative/human

resource assistance and office management. Excellent interpersonal and communication skills and known for the tactful handling of

sensitive, confidential information.

Front Office Operation * Executive Office Support * Human Resource Management * Payroll

Records Management * Customer Support * Microsoft Office Proficient

EXPERIENCE

Rx Home Healthcare, Inc, Columbus, OH

Human Resource Manager May 2010 – June 2013

Essential Duties and Responsibilities

Answer All Incoming Calls Prepare Correspondence & Reports Staff Training & Supervision

Interview & Hire Capable Staff Distribute Incoming/Outgoing Mail Process Customer Payments

Medical Terminology ICD-9 Coding Insurance Verification

Key Achievements

• Streamlined HR department by developing and enforcing consistent policies and procedures

• Credited for significantly reducing staff turnover by improving hiring practices, expanding training programs and matching new

team members with mentors

• Recognized for reducing payroll costs through the implementation of electronic fund transfers and the elimination of paper

payroll checks

• Implemented marketing initiatives that resulted in a 50 % increase in active clients within a 6 month period

Pro Healthcare Services, Inc, Columbus, OH

Office Manager, April 2004 – June 2009

Essential Duties and Responsibilities

Interview/Hire Qualified Staff Maintain Employee/Client Records Accurate Payroll Processing

Clerical/Secretarial Functions Scheduling Conflict Resolution

Maintain Office Equipment Effective Communication Contract Management

Key Achievements

• Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate

increasing responsibilities during a time of staff reductions

• Decreased office expenditures by implementing controls on stock/supplies and standardizing ordering procedures

to allow for bulk ordering

• Saved substantial background check fees by bringing formerly outsourced function in-house

EDUCATION

The Ohio State University, Columbus, OH Bachelor of Science, 1991

Keller Graduate School of Management, Columbus, OH. Graduate Certificate in Human Resource Management,

Anticipate graduation June 2014.

PROFESSIONAL ORGANIZATION

Society of Human Resource Management, current member