Customer Service Sales
Resume:
Palm Bay, FL *****
ab2akp@r.postjobfree.com
deborah yearby
To obtain a challenging position that utilizes my potential and professional skills by contributing to
OBJECTIVE
the growth, and the success of your company's goals and objectives. Motivated customer service
specialist with over 10 years Patient and empathetic with extensive background in conflict
resolution and customer care. Driven to exceed sales goals and build long term relationships with
customers. Delivers positive experiences and high-quality customer care. Professionally trained
with experience and ensuring high standards of culturally competent care for a wide variety of
patients with diverse needs.
SKILLS & ABILITIES Skills
• Multi-line phone talent
• Mediation capability
• Credit card processing
• Strategic sales knowledge
• Quick learner
• Exceptional communication skills
• Creative problem solver
• Strong client relations
• Team player
Adecco Employment Services 01/1999/ to 01/2004 Randstad Employment Services 01/1996 to 01/2000
Customer Service, Clerical, Receptionist, Data Entry and Sales
I have worked for Chase Manhattan Bank, European American Bank. In Garden City, NY
• Customer service, sales and claim processor.
• I processed customer's claims on recalls for a litigation office:
• Receptionist, sales, and clerical work
Home Health Aide 04/2011 to 07/2013
Senior Partner Care – Melbourne, FL
• Assisting elderly with care; Making sure there needs are met and being an excellent companion someone they can rely
on and trust.
• Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's
• Took and recorded patients' temperature, pulse and blood pressure.
• Followed infection control procedures. Assisted patients with daily functions.
• Completed all daily living tasks to enhance the quality of life of elderly patients.
Home Health Aide 01/2009 to 04/2011
Home Instead – Melbourne, FL
Assist elderly with care; bathing, prepare meals, run errands, and light housekeeping.
• Also being a companion someone they can talk to and rely on.
Assistant Day Care Provider 01/2007 to 01/2009
Marilyn Halls Daycare
I took care of infants and after school children.
• Helping them with their homework, and snacks, and everyday activities.
Childcare worker 01/2005 to 01/2007
Lake Grove School – Lake Grove, NY
• In residential homes, I was responsible for the care of troubled children: teaching socialization, self-coping skills and
calming techniques.
Customer service representative 01/1999 to 01/2004
Adecco Employment Services 01/1999/01/2004
Chase Manhattan Bank, European American Bank and – Garden City, NY
• Customer service, sales and claim processor.
• I processed customer's claims on recalls for a litigation office:
• Receptionist, sales, and clerical work
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