Steven Keith Long

Phone: 401-***-****

*** ****** ****** ****

E-

mail: ab29pr@r.postjobfree.com

Easley, SC 29642

HIGHLIGHTS OF EXPERIENCE

Experienced high-energy quality professional with over 25 years quality

engineering and management experience in the automotive, heavy truck,

consumer products, including: automotive seating assembly; injection

molding, 1K /

2K painting, electroplating, and assembly of plastic interior and exterior

systems. Extensive Program Launch,

APQP, and Quality Systems Experience including: feasibility and design

review, GD&T, and DVP&R; development

of process flow diagrams, PFMEAs, & control plans; DV/PV/COP testing, MSA

activities, process capability,

dimensional layout, IMDS, AAR / PSW / ISIR / submissions, providing on-site

Customer launch support and ISO

9000 / TS 16949 quality system development, implementation, training, and

auditing. Additional Experience

includes: Lean manufacturing and Kaizen (5S, OEE, JIT, Kanban, TPM),

process / machine error proofing (Poke Yoke);

process optimization, SPC, DOE / Taguchi; problem solving and root cause

analysis (5 Why, Drill Deep & Wide);

corrective action process (5 step, 7 step, and 8D); cost of quality,

supplier development and auditing; run @ rate,

containment set-up and compliance (CS1, CS2, & Internal); QOS and Ford Q1

compliance; personnel management,

motivation, and training; team development and facilitation; and use of

precision measuring equipment (Hand held

instruments, MacBeth, X-Rite, Instron Tensile/Elongation, Micro Height,

and Vision measurement systems). Computer skills

including: Database Development, Windows, MS Office Professional (Excel,

Word, Access, Project, PowerPoint, Visio,

Outlook), Lotus Notes, SAP, SyteLine, Minitab, SQC Pack, Anstat, In-Spec,

Gage-track and internet use.

PROFESSIONAL EXPERIENCE

2011 to 2013 Quality Engineer Pierburg Inc. Fountain Inn, SC

German based global Tier one supplier of EGRs, ETCs and solenoid valves.

Reported to the Quality Manager. (200 employees).

Responsibilities Included:

. Facilitating, organizing, and ensuring the on time completion of

APQP/PPAP activities for all Ford, Fiat and

GM program launches, including: the development of process core

documents; coordination of MSA activities,

dimensional layouts, capability studies, and DV / PV testing; and

the submission of PSWs for Customer approval.

. Provided Customer and product support for assigned Customers including

the timely response to all customer

request and/ or concerns; providing on-site engineering support

as requested; and managing the activities of

on-site liaisons to ensure the proper completion of any Customer

required containment activities.

. Provided support to program production process including implementation

of lean activities and training of

associates.

. The regular review of Customer web portals to obtain quality performance

metrics.

. Initiated, managed and verified the effectiveness of program related

corrective actions.

Accomplishments Included:

. Successfully launched multiple Ford, Fiat, and GM on schedule.

2011 to 2011 (Plant Closed) Quality Manager Wilbert Plastic Services

St. Mathews, SC

Manufacture of injection molded plastic products and assemblies for the

light tractor, and ATV industries. Report to

Plant Manager with 4 direct reports (225 employees).

Responsibilities Include:

. Analyze, evaluate, and present information concerning factors such as

business situations, production capabilities,

manufacturing problems, economic trends, and design and development

of new products for consideration by

other members of management team.

. Suggest and debate alternative methods and procedures in solving problems

and meeting changing market

opportunities.

. Cooperate with other top management personnel in formulating and

establishing company policies, operating

procedures, and goals.

. Develop initial and subsequent modifications of quality assurance program

to delineate areas of responsibility,

personnel requirements, and operational procedures within program.

. Evaluate contents of reports from quality assurance program department

heads and confer with top management

personnel preparatory to formulating fiscal budget for quality

assurance program.

. Conduct management meetings with quality assurance program department

heads to establish, delineate, and

review program organizational policies, to coordinate functions and

operations between departments, and to

establish responsibilities and procedures for attaining objectives.

. Review technical problems and procedures of departments and recommends

solutions to problems or changes in

procedures.

. Visit and confers with representatives of material and component vendors

to obtain information related to supply

quality, capacity of vendor to meet orders, and vendor quality

standards.

. Confer with engineers about quality assurance of new products designed

and manufactured products on market

to rectify problems.

Accomplishments Include:

. 100 % on time PPAPs for all Customers

2008 to 2011 Program Supplier Engineer Plastic Omnium Auto

Exteriors Duncan, SC

This international Supplier to the automotive industry and environmental

component containers with 96 plants in 27

countries with it's BUNA headquarters in Troy, MI. The Automotive exterior

JIT facility in Duncan, SC and the

molding and paint facility in Anderson, SC supplies exterior components to

the BMW US operations. Reported to

the Supplier Purchasing Manager for the project team at the Duncan, SC

facility (305 employees).

Responsibilities Included:

. During the development phase, in accordance with the purchasing

strategies and the quality objectives of the

division, manage the technical risk, and ensure the quality of the

purchased POE parts for the project.

. Together with the project team, set up the suppliers project plans,

making sure that clear and complete

specifications and information are provided and maintained, ensure

the continuous validation of the suppliers

quality deliverables and assist and track the suppliers in this aim.

. Lead process audits (Run @ Rate) and issue product process acceptance

reports of the initial samples (ISAR),

ensuring on time PPAP from POE suppliers, and in the case of product

or service issues, issue and track NCNs

until closure.

. Perform supplier audits to qualify new suppliers for placement on the

supplier panel.

Accomplishments Included:

. Traveled internationally to Europe, China, & Mexico to follow tool builds

and develop suppliers.

. Successfully Launched BMW E7XM program on schedule with on time PPAP.

. Successfully Launched BMW E70LCI program on schedule with on time PPAP

for all imposed suppliers.

. Successfully Launched BMW F25 program on schedule with on time PPAP.

. Worked extensively in Mexico to ensure on time launch and PPAP of the

Fiat 500 and VW 324 programs.

2007 to 2008 Program Quality Engineer Faurecia Automotive Seating

Fountain Inn, SC

This French owned corporation is a global Supplier to the automotive

industry with facilities in 18 countries and it's

North American headquarters in Troy, MI. The Automotive Seating JIT

facility in Fountain Inn, SC supplies front

seat assemblies to the BMW and Mercedes US operations. Reported to the

Corporate Director of Quality for the

Automotive Seating Division with 1 indirect report (365 employees).

Responsibilities Included:

. Acting as the corporate quality expert for all aspects of the program

launch including the development of quality

objectives, process and product design validation activities, process

quality optimization, and the completion of

program Quality Management plans.

. Acting as primary Customer quality contact through gate program launch

and up to series production handoff to

the JIT plant. This responsibility includes all program product and

process negotiations and direct interaction with

Customer Design Engineering, Customer Program Management, and

Customer Supplier Quality, regarding any

aspect of program quality.

. Identification of the initial program quality objectives (0 Km, Warranty,

and specific Customer quality indicators)

and develop the program quality management plan ensuring both are

implemented

. The initiation and update of the Program Risk Assessment and the tracking

of program progress including

open contingency plans.

. Ensure the conformity, visual quality, and traceability of all parts

delivered to the Customer from the

development phase through Gate 4, executive approval and program hand-

off to the plant.

. Determine series production and annual validation testing required by the

Customer or Regulatory agencies.

Locate sources for testing and verification activities verify capability

of sources, negotiate a 2 year contractual

agreement for all testing requirements, and document the testing process,

requirements, responsibilities, and

reporting activities for hand-off to the JIT plant.

. Before program tooling and capital equipment approval, participate in the

application and validation of tools and

equipment utilizing the applicable technical quality methods and

statistical techniques.

. Performing Supplier Quality activities for all internal Faurecia

suppliers and assigned Safety / Regulatory

component suppliers including: completion of a Supplier Risk

Assessment, performing and documenting on site

process Run @ Rates and process quality audits, along with tracking

their APQP/PPAP submission status

through approval and maintaining a launch readiness analysis matrix to

communicate their status to all

program team members and purchasing.

. Leading, coordinating and/or performing all program APQP/PPAP activities

Including: feasibility review and approval; DV / PV / COP testing

activities; process capability studies for all S/R, KCC, and KPC

processes;

MSA activities; IMDS submission and approval; development of the

program core documents including a

Process Flow Diagram, PFMEA, and prototype and production Control

Plan; the development of PPAP

submission evidence binders; and the on time submission to the

Customer for product production and shipping

approval.

Accomplishments Included:

. Successfully Launched BMW E71 program on schedule.

. Developed Customer and Supplier PPAP storage system and master list for

Plant #2 to ensure compliance to

TS 16949 quality system and the FMS.

. Acted as Supplier Quality representative on two cost reduction resourcing

programs resulting in $12.8 million in

combined annual savings for the Fountain Inn, SC and Walton, KY

Faurecia facilities.

2003 to 2007 Quality Engineer HP Pelzer Automotive Systems Inc.

Thomson, GA

German based global Tier one supplier of acoustical insulation products and

molded interior components / systems

to the automotive industry. Report to Quality Manager with 6 indirect

reports (345 employees).

Responsibilities Included:

. Facilitating, organizing, and ensuring the on time completion of

APQP/PPAP activities for all Ford, BMW, and

Honda program launches, including: the review / approval of

supplier PPAP submissions for all purchased

components; the development of process core documents; coordination

of MSA activities, dimensional layouts,

capability studies, and DV / PV testing; and the submission of AARs,

PSWs, IPPAARs, and/or ISIR product

warrants for Customer approval.

. Provided Customer and product support for assigned Customers including

the timely response to all customer

request and/ or concerns; providing on-site engineering support

as requested; and managing the activities of

on-site liaisons to ensure the proper completion of any Customer

required containment activities.

. Provided support to program production process including implementation

of lean activities and training of

associates.

. The regular evaluating review of Customer web portals to obtain quality

performance metrics for the regular

reporting of performance status and trends at QOS management review

meetings.

. Initiated, managed and verified the effectiveness of program related

corrective actions.

. Ensuring the compliance to all Ford Q1 requirements long with the

completion and STA review of the yearly

Q1 site assessment.

. Performed internal quality system audits to ensured the on-going

compliance to T/S 16949 and all Customer

specific requirements.

Accomplishments Included:

. Successfully launched three Ford, one BMW program, and three Honda

programs on schedule.

. Improved Ford quality performance reducing PPM by 57% during the first

quarter of 2004.

2000 to 2003 Program Quality Engineer Guardian Automotive Trim

Morehead, KY

Trim Division of Guardian Industries, supplying painted, plated, & molded

in color plastic exterior trim systems to

the automotive and heavy truck industries. Report to Quality Manager with 1

direct and 6 indirect reports (875

employees).

Responsibilities Included:

. APQP and customer support activities for all Ford programs including:

participation on two Ford launch teams.

APQP activities included: the facilitation and development of APQP

process documentation; sub-supplier PPAP

review and process verification; coordinating MSA, dimensional,

capability, and DV / PV testing activities; and

submission of AARs / PSWs

. Providing on-site engineering support during and after program launch for

all Ford programs and ensuring on-

going compliance to the Ford Q1 requirements, including completion

review of the yearly site assessment

evidence book.

. Coordinated, Managed and verified the effectiveness of program related

corrective actions.

. Performed internal quality system audits to ensure compliance to TS 16949

and ISO 14001 Quality systems.

Accomplishments Included:

. Improved overall Ford quality performance at the Morehead facility by

over 18% during my first 24 months of

employment. Including a 22% reduction in customer concerns, a 14%

reduction in PPMs, and a 20%

reduction in RMA / QR cost resulting in an estimated annual savings of

over 78K. During this same period

negotiated a reduction of over 1060 PPM and approximately 24K in related

IQ cost.

. Successfully launched seven Ford new vehicle programs and six model

change programs. Was invited by Ford

VO and STA group to be a member of the Ford Corporate Launch Team during

the "Ford Launch of the Decade", for the "New" 2004 Ford F150 P221

program. In this position I represented and assisted the exterior

component suppliers with color harmony, fit and assembly issues at

both the Ford KCAP and NAP facilities.

. Championed a joint Ford / Guardian Kaizen team following the 2004 F150 /

P221 launch resulting in a

combined annual savings of over 500 K per year.

. Developed a Quality Alert database for use as a communication toll at the

Guardian Morehead facility, that is

currently use at all Guardian trim facilities as well as by other

companies.

EDUCATION / CERTIFICATIONS / TRAINING

Anderson College - Anderson, SC - Business Management 1974 - 1976

Clemson University - Clemson, SC - Engineering Technology 1976 -

1978

University of Phoenix - Online - Engineering Management - 2006

ADDITIONAL TRAINING:

ASQ / AIAG training: FMEA, APQP, PPAP, MSA, SPC, Project / Program

Management, Cost of Quality; RAB

certified training: Quality Systems Auditor, Lead Internal Auditor ISO-9000

& TS 16949; Ford Supplier Training:

Preparing a Global 8D, QOS, Ford Q1/MOOG compliance, Managing Change; Honda

Supplier Training: Supplier

Quality Manual, The IPPAAR / IPP Process; Microsoft Certified Training:

Microsoft Network Administration, MS

Office Professional, Access Database Development; Other Training / Courses:

Total Quality Transformation,

Managing Safety / Regulatory Characteristics in the Process, Process

Optimization, 7 Quality Basics in

development & production, DOE - The Taguchi Method, Successful Supplier

Development, Quality Through

Procurement, Kaizen & Continuous Improvement, Implementing a Kaizen System,

Utilizing & Identifying Advanced

Statistical Techniques, Documenting & Implementing a TS 16949 quality

system, Implementing Lean Manufacturing

Practices, Common Sense Manufacturing, Leadership Development, Development

of High Performance Work Teams,

Facilitating for Results, Train the Trainer, and Training for

Organizational Development.

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