Customer Service Accounting

HAMDALLAH D. ASSALI

**** *. *******, *******, ** 77063 832-***-**** *******@*******.***

ACCOUNTANT/FINANCIAL ANALYST/AUDITOR

A proactive and resourceful professional, versatile in summarizing financial position, performing process analysis,

researching and evaluating various financial protocols, infrastructures and internal controls through audits as

required by department managers. Possess strong abilities to accurately present, and prepare financial statements

within rigid deadlines, formulate extensive data and conduct audits. Employ a comprehensive knowledge base in

applying generally accepted accounting principles (GAAP), finance statutes, completing AP/AR, general ledger

activities and leveraging budgets appropriately. Well versed in utilizing systems to support the preparation of

expenditures or projections and skilled in SAP, QuickBooks, Sage SAARI, MS Office Packages. Multi-lingual

communicator, proficient in the English, French, and Arabic languages as well as demonstrate knowledge of

IFRS, U.S GAAP, GAAS and OHADA (Business law system in effect in 16 central and West African countries).

Permanent resident in the United States (Green Card holder); Open to national/international relocation.

CORE QUALIFICATIONS

Reconciliation/Billing/Invoicing Employee/Vendor Relations Contract Negotiations

Compliance/Auditing/Reporting Bookkeeping/Closing/Payroll Forecasting/Costing/Trending

Expense Preparation/ Budgeting General Ledger/Resource Training/Staff Development

Allocation

PROFESSIONAL EXPERIENCE

H P S SERVICES, INC, Houston, TX October 2006 – Present

Operations Supervisor

Assure all associates accurately identify and collect revenue for all vehicles, shift reports, cash drop and other

revenue reports are completed with detail and precision.

Manage payroll and ensure that control and accounting reports are in place for scheduling, overtime, commission

and timekeeping; ensure that forecasts, payroll and accounting reports are on time and accurate; improved the

financial performance and profitability of the account; Demonstrates the ability to positively move the metrics for

forecasting, productivity, claims, customer service, and turnover.

Demonstrated ability to effectively plan, set priorities, and manage several complex projects simultaneously while

working under pressure to meet deadlines;

Supervise reconciliation activities including; revenue and tickets at the end of every shift, as well as delivery of

guest/patient services. Train associates, plan, assign and direct labour functions when necessary.

Accomplishments:

Guaranteed 100% associate/customer satisfaction and that guest service experiences are delivered consistently

on all shifts.

Engendered a 20% to 40% increase of revenue collection each month compared to Budget.

EXXONMOBIL-ESSO CHAD, INC, N’djamena, Chad, Africa January 2005 – October 2005

Accountant, Controller’s Organization

Fashioned monthly financial, statutory and tax reporting in compliance with GAAP and Joint-Venture agreement.

Coordinated the interim and annual external audit, verified and prepared data of depreciated assets reports and

deferrals as well as prepared OHADA adjustment and finalized supporting documents. Arranged monthly

accounts reconciliation per matrix and bank statements daily postings, offered Tax preparation guidance and

outlined corporate requirements for internal and external reporting.

Continued

HAMDALLAH D. ASSALI Page 2 of 2

PRICEWATERHOUSECOOPERS, Douala, Cameroon July 2002 – October 2004

Staff Auditor

Audited financial statements and assured functions remained in compliance with General Accepted Auditing

Standards (GAAS) for clients in the Transportation and Services Sectors and the Petroleum Industry. Participated

at the clients’ review of internal controls systems and special purpose audits as well as drafted audit reports for

review by the functional supervisor.

Accomplishments:

Tested cash accounts, AP, AR, inventory, fixed assets, other income, expenses, and equity.

Performed financial statement audit, review and compilation for CAVINEX and Canada Dry Cameroon,

Mobil Oil Chad, DHL Cameroun and Camship Cameroon.

Offered accounting assistance to SNHC ( Société Hotelières du Nord Cameroon) by adjusting and catching up

records from 1998 to 2002.

Participated in audit of Cameroon airlines, Chantier Naval du Cameroon and Credit foncier du Camerooun.

CHAD MOTORS INDUSTRIES (TOYOTA MOTOR CO.), N’Djamena, Chad October 1998 – August 2000

Accountant

Devised bank account reconciliations, validated and documented journal entries, and ensured accuracy of the

general ledger as well as proper approvals or filings. Received, analyzed and recommended line of credit limits

and conditions.

Accomplishments:

Attained 100% of deadlines with monthly payroll and tax reports.

EDUCATION

Approved CPA Candidate in Texas.

KELLER GRADUATE SCHOOL OF MANAGEMENT, DEVRY UNIVERSITY, Houston,TX, Master of Accounting and

Financial Management January 2012

CATHOLIC UNIVERSITY, Douala, Cameroon, Bachelor of Science in Accounting and Finance July 2002

HOUSTON COMMUNITY COLLEGE, Houston, TX, Continuing Education Program 2007

UNIVERSITY OF HOUSTON, Houston, TX, Language and Culture Center 2006

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