Administrative Assistant Customer Service

Carinna Epes

** ****** *****, *******, ** ***** 860-***-**** ab27up@r.postjobfree.com

Objective

Seeking a position where clerical skills and experience in providing healthcare

support services will be fully utilized to strengthen the operations of facility.

E ducation

Associates A pril, 2014 E verest University

Major: Paralegal Studies

GPA: 3.4

Skills & Abilities

Diligent, detailed-oriented Administrative Assistant knowledge of all office

f unctions with a solid background in the healthcare field.

Excels at multi-tasking in a fast-paced environment, completing projects within

t ime frame

Superior telephone, customer service and computer skills with proficiency in MS

Word, MS Excel, MS PowerPoint and Outlook.

Admin procedures: Admit ting, Scheduling appointments, Patient chart

maintenance and collections

Knowledge of medical terminology

Keyboarding at 63 wpm

Proven ability to handle personal patient information according to H IPPA

Regulations

Profound ability to make complex admin decisions pertaining to policy and

regulations

2 years clerical experience in a healthcare facility

Experience

Administrative Assistant Warwick Hanger 05-2012/07-2012

Responsible for keeping t rack of inventory sales

Data entry using Excel and Mas90

Performed basic office functions such as: answered phones, filed paperwork,

scanned and saved documents, mailed invoices, and balance checks

Housekeeper L awerence and Memorial Hospital 07-2011/05-2012

Daily and discharge cleaning and supply stocking of patient rooms, operating

rooms, wards, nursing stations, lounges, restrooms, offices, and other areas as

assigned

Responsible for disposal of t rash, waste and other disposable materials

Clinical Administrative assistant Women’s health facility 05-2009/07-2011

Scheduled appointments, office reception and telephone t r iage

Provided patients with education regarding contraceptive options, STI’s, clinical

p rocedures and options counseling

Performed technical clinic functions such as blood pressures, pregnancy tests, and

medical charting

Performed basic office functions such as: filing, stocking supplies, and routine

i nsurance data entry

References

Lorie Porter

L awrence and Memorial Hospital, Certified Nursing Assistant

Phone Number: 860-***-****

E mail Address: ab27up@r.postjobfree.com

Reference Type: Co-worker

Samantha Harkness

Warwick Hanger, Administrative Assistant

Phone Number: 401-***-****

E mail Address: ab27up@r.postjobfree.com

Reference Type: Co- Worker

Teresa George

Mohegan Sun Casino, Security Dispatcher

Phone Number: 860-***-****

E mail Address: ab27up@r.postjobfree.com

Reference Type: Co-Worker

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