Curriculum Vitae

Umamaheswari Sreedhar., M.S, (Economics), MBA(HR).

Email: ab26hy@r.postjobfree.com

Mobile: 967-***-****

044-********

SEEKING POSITIONS IN ADMINISTRATION & HUMAN RESOURCE

I am a post graduate M.S Development Economics and MBA HR with nearly 8+ years of experience in customer

care management and administration. I would like to utilize my potentials to the fullest in achieving the

Organizational goals.

An effective communicator with excellent team leadership skills, strong analytical, problem solving & organisational

abilities. Equally comfortable in interacting with people across hierarchical levels for smooth project execution.

CORE COMPETENCIES

Effective and efficient handling of administration related activities, follow all set processes and procedures to ensure the

smooth coordination and coordinate with senior team for conference calls, video conferences or meetings.

Knowledge of all office administration jobs.

Team handling experience.

Vendor development and negotiation skills.

Willing to travel if the need arises.

HR Interventions, PMS, Requirement analysis

Effectively managing team building, employee engagement programs, implementation of polices & benchmarking good

HR practices. etc

Over and above

• Team Player

• Goal Getter

• Creative and resourceful.

• Leadership

ORGANISATIONAL EXPERIENCE

Working as Administrative Officer in Royal Builders in Chennai (Jan 2012 to till date)

Worked as a Sales Development Manager in HDFC Standard Life Insurance in Cuddalore (May 2010 to

Dec 2011).

Worked as a Customer Care Officer in R. K. Eco Care Pvt. Ltd., in Pondicherry. (Aug 05 to April 10)

Worked as Administrative Officer in O. P. R. Memorial College of Education, Vadalur. (April 03 to July

05)

JOB RESPONSIBILITIES

As HUMAN RESOURCE OFFICER

• To handle joining and exit formalities.

• To assist in performance management & training programs.

• To involve in employee engagement activities.

• Taking the preliminary interview of the candidate

• Forwarding the selected candidate to the concerned department for their further selection

• Issue of offer letter and appointment letter.

• Maintaining of employees file with complete details as prescribed by the Management.

• Maintaining of leave records of employees.

• Generation of pay roll and distribution of pay slip and cheque payment etc. to the employees.

• Completing all the necessary formalities like PF, ESIC etc. at the time of the joining of employees.

• Preparing the appraisal form for the annual increment to be submitted to the concerned department.

• Formulating the HR Policies from time to time.

• Checking of claim of employees filed against the Health Insurance cover provided by the employer.

• Addition and deletion of employees and informed to the insurance company in respect of the Health

Insurance benefit given to the employees.

• Working of bonus provision and annual bonus working etc.

Providing the information for the gratuity valuation at the year end.

•

As a Administrative Officer:

Updating, processing and filing of all documents.

Meeting and greeting clients and visitors to the office

Handling incoming / outgoing calls, correspondence and filing.

Taking care of PF,ESI

Updating & maintain the holiday, absence and training records of staff.

Coordinating with all the departments

Purchasing all equipment’s on behalf of the institution

Responsible for day to day admin work like Courier, Office Management etc

Coordinating meetings & Travel arrangements.

As a Customer care Officer:

Raising of quotations,Sales Orders, Invoices & Sales Analysis

Handling incoming / outgoing calls, correspondence and filing.

Customer data base Preparation and Maintenance

MIS Report

Payment Collection & Travel arrangements

House Keeping Maintenance & day to day admin work like courier etc.,

Coordinating meetings

Price Negotiation with customers

As a Sales Development Manager:

Recruiting the Financial Consultant’s

Motivating & Training the Financial Consultant’s

Developed and maintained the contact with the clients

Calling policy holders to explain the terms and conditions of the policies, calculate premium,

customize the insurance programs which also covers a variety of risks and helped the clients.

Sell various types of insurance to individual or business

Developed and maintained the new accounts

Sales Analysis

MIS Report

As a Administrative Executive:

• Maintaining Petty Cash

• Answer telephones and direct calls efficiently or take accurate messages where appropriate.

• Raising the Purchase Order

• Faxing, printing, photocopying, filing and scanning.

• Supervising the work of office juniors and assigning work for them.

• Monitoring inventory, office stock and ordering supplies as necessary.

• House Keeping Maintenance

• Coordinating with all the departments

• Responsible for day to day admin work like Courier, Office Management etc

Coordinating meetings & Organising business travel and accommodation for Managing Director &

managers.

AREA OF EXPERTISE

• To implement & follow up various admin, facility & Security checklists/reports.

• To maintain strict adherence to the budgetary guidelines.

• Selection of vendors as per organizational policy and conduct periodic inspection of facility.

• Supervision of housekeeping services, pantry.

• To ensure adherence to the Standard Operating Procedures (SOPs) for Administration.

• To improve services and to control/reduce costs.

• To be overall responsible for the day to day facility related operations.

• Liasoning with the landlords, PWD Electrical dept, Municipal Corporation, various local body’s, follow

up with the finance department for timely payments.

• To Negotiate AMC, Service Contract and Rate Contract with various Vendors and manage the AMC.

• To implement the Standard Operating Procedures (SOPs).

• To evaluate job performance of the staff and to ensure that the weekly and monthly Reports are

received.

• To conduct periodic physical inspection of facilities i.e. checks around the premises to ensure safety &

security of the Company property.

ACADEMIC QUALIFICATIONS

Master of Science in Development Economics, Pondicherry University.

Master of Business management in Human Resource, Bharathidasan University.

Computer Savvy: Application MS Office (MS Word, MS Excel, PowerPoint), SAP HR

PROJECTS

Title Institute Period

Industrial growth in Cuddalore District Pondicherry University 6 Months

Health Status of Women and Children in the

Pondicherry University 6 Months

Union Territory of Pondicherry

Conducted by Pondicherry Institute of Medical

Data Collection 3 Months

Science

Competency Mapping for Employees In RK Eco

Bharathidasan University 6 Months

Care Pvt. Ltd., Pondy

PERSONAL I NFORMATION

Husband Name : Venkatesh Sreedhar

Date of Birth : 10.08.1978

Sex : Female

Marital Status : Married

Language Proficiency : English, Tamil

: 54/4, Coronet garden, Kanappa Nagar, Kottivakkam,

Permanent Address

Chennai – 41.

DECLARATION

I hereby declare that all the Information given above is true and written with best of my knowledge.

Sincerely,

( Umamaheswari Sreedhar)

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