Customer Service Human Resources
Resume:
Tiffany Newburn
North Little Rock, Arkansas 72116
Telephone: 501-***-****
Email: ab23ej@r.postjobfree.com
Objective:
To gain a position in Human Resources in which professional and educationally developed skills would be utilized
and rewarded.
Summary of Qualifications:
• Over four years generalist experience in Human Resources.
• Relevant education and training in the field.
• Excellent interpersonal and communication abilities.
• Strong employee relations.
• Proven recruiting interviewing evaluating and analyzing skills.
• Maintains a system of employee personnel records
• Administers agency grievance program; counsels employees on grievance procedures; completes
research and investigations as needed
• Acquired follow up and communication skills.
Work Experience:
Atkinson Rental Properties, Little Rock Arkansas May1, 2009-Present
Assistant/ Human Resource Generalist
Responsibilities and Duties:
• Recruiting
• Performs human resources management, personnel, or payroll administration activities involving
responsibility for the interpretation and application of rules, laws and policies.
• Performs centralized or agency recruiting activities; prepares recruiting announcements or other
information concerning job vacancies; interviews applicants and evaluates application forms;
provides job counseling to prospective employees; administers minority recruitment and outreach
programs; visits schools, colleges and other sources for recruitment.
• Conduct regular property walks for troubleshooting and interaction with residents and employees.
• Prepares, processes, reviews, analyzes, or approves employee personnel transactions; ensures
compliance with applicable laws and rules concerning appointments, promotions, demotions,
transfers, separations and other actions.
• Perform background checks for tenants.
• Processing move-ins and outs.
• Handling the office correspondence for the company.
University of Arkansas at Little Rock, Little Rock, Arkansas January 25, 2013- May 5, 2013
Internship Assistant to the Chairperson School of Mathematics
Responsibilities and Duties:
• Worked directly with Chairperson School of Mathematics and Statistics. Administrative Assistant
of Mathematics Department.
• Answer office telephones and take messages for Director, Program Administrator, Associate
Director, and students.
• Compile course evaluations each semester for distribution to faculty.
• Manage admission application process, ensuring completion of applicant files.
• Aid students with registration and admission process and issues.
• Use of Banner database for course scheduling, and student advising.
• Recruiting subjects for research studies performed by the school, and performing daily
assessments.
• Recording data on initial and interim histories and assessments in research charts or electronic
research records.
UAMS Kids First, Little Rock, Arkansas January 12, 2009-August 1, 2011
Child Care Technician
Responsibilities and Duties
• Responsible for directing instructional and recreational activities involving twenty five toddlers
between ages fifteen and twenty four months in the classroom.
• Establish daily routines and helped children follow lessons plans.
• Keep records regarding health and safety reports.
• Supervise children during their daily interaction with others in the childcare environment.
• Attend in service and staff meetings.
• Assisted staff with both long and short range activities in accordance with curriculum objectives,
developmentally, appropriate practice and program philosophy.
Kroger Food Store, Little Rock, Arkansas March 3, 2005-September 28, 2008
Customer Service Front Desk Clerk/ Cashier
Responsibilities and Duties
• A team player who completed numerous multi-tasking functions effectively and efficiently.
• Excellent customer service skills.
• Provided pertinent product information to customers.
• Followed standard help desk procedures; 100% accuracy rating.
• Redirected problems to appropriate resources.
• Use computers to check stock levels for inventory to ring up sales or process returns and refunds.
• Maintained computer inventory; closed out registers and assist managers with all additional duties.
Education:
• Bachelor of Arts Degree in Public Administration May 11, 2013
Arkansas Baptist College, Little Rock, Arkansas
Concentration in Healthcare Administration, and Government Management graduated with
3.4 G.P.A.
• Completion of High School Diploma May 25, 2001
North Little Rock West Campus, North Little Rock, Arkansas.
Awards Membership Volunteer Services:
• Member, American Association for African American Public Administrators
• Member, Place of Harvest Ministries Little Rock, AR March 16, 2013- current.
• Arkansas Baptist College Student Achievement Award- April 28, 2013
• Arkansas Baptist College Honor Convocation Awards Assembly Spring 2012, Fall 2012,
and Spring 13.
Contact this candidate