Carla J. Ross
Cell 302-***-****
e-mail ab1ygq@r.postjobfree.com
Education Morgan State University Baltimore, Md.
BA Speech Communication
Received health producer license, 2007. License expired
2011.
National certification in Medical Administration and
Billing and Coding specialist; issued by National
Healthcareer Association, 2006
Corporate training provided by Metropolitan Practice
Management for Medisoft medical billing - 2003
Alternate Route teacher training completed in 2000.
2011- 2013 Hospital Billing & Collection Service New
Work Castle, De
Experience Insurance Representative. Utilize three systems in
order to obtain payments for aged claims from major
insurance carriers. Maintain inventory status changes
for moving claims to paid status. Systems used are
Citrix for actual claim and EOB viewing from hospital,
flexible automated collection system and on-line
insurance accounts. Also used automated timekeeping
system(KRONOS). Able to resolve many aged and
outstanding balances before timely-filing periods ran
out. Identified billing problems between facilities and
carriers.
2010-2011 ADP Statewide Insurance Bloomfield,
NJ
Medicare Benefit Consultant. Contact physicians and
other entities to inform them of
new services offered by company. Attend events where
information was provided for eligibles and their
families regarding possible eligibility. Assist
eligibles with application to state assistance programs
and submit. Submit applications to insurance carriers.
2009(6 months) Garden State Science & Technology
Institute Jersey City, NJ
Instructor, Medical Billing and Coding. Implement new
course for adult students at new school. Set-up study
units in anatomy and physiology, medical terminology and
medical administration. Use of several reference tools
to affect complete coverage of each area. Introduction
to coding using CPT and ICD-9 coding manuals. Prepare
review materials and lecture on the practical uses of
such materials in the workplace.
2008 - 2009 Balanced Insurance Advisory Group
Northern, NJ
Medicare Benefit Consultant. Assist Medicare eligible
in locating appropriate Medicare advantage plan for
their needs. Ability to identify and locate correct
plan that will provide best value in terms of PCP,
medication and other plan benefits. Set-up opportunities
for growth and informational meetings for community
organizations. Prepare and submit application to a
variety of health plans.
2007 - 2008 Wellcare Health Plan Newark, New Jersey
Medicare Benefit Consultant. Serve as focal point of
information for Medicare eligible participants. Set-up
meet and greet opportunities for seniors to come out and
learn about Medicare supplemental plan new to New Jersey
market. Explain the benefits of obtaining a
supplemental plan as well as the many benefits new to
the 2008 enrollees. Attended corporate training on
product knowledge, subsequent health insurer producer
trainin
2006 - 2007 (temp assignment) Kessler Institute for
Rehabilitation, W. Orange, New Jersey.
Serve as unit administrator for south wing, spinal cord
injury patients. Assist MD's with appropriate charting
assistance for up to 24 patients in thirteen double and
private rooms. Keep charts complete with urology, lab.,
dietary and consult information. Track patients travel
to ancillary facilities, assist with necessary transport
needs. Supervise three/four rehabilitation aids that
are responsible for patient care, rehabilitation
schedules and feeding when necessary.
2000 - 2005 Dr. Carl S. Ross East Orange, New
Jersey
Serve as office administrator for pediatric practice
with one full-time physician, two part-time physicians
and tow full-time office staff. Processed all medical
claims, handled, billing and collection procedures.
Heavy contact with provider relations counterparts to
insure appropriate payments. Follow-up and correction
of problem claims. Filing of applications with medical
boards, EPA, state agencies and insurances. CPT and ICD
coding and updates followed in order to process claims
using Medisoft practice management system.
1999 - 2000 Russell Academy, Charter School. East
Orange, New Jersey
Teacher.
1998 - 1999 John L. Costley Middle School, East Orange,
New Jersey
Teacher.
Community Health care ministry New Vision Full Gospel Church,
activities 2006.
Montclair Grassroots, Head Counselor during summer
seasons.
Awards
received Received one outstanding evaluation for Alternate Route
Teacher training.
Received exemplary employee recommendation from Blue
Cross & Blue Shield of New Jersey.