Customer Service High School

SHEILA M. RIVERA

**** ***** ******* **** #* ORLANDO, FL 32839

386-***-**** ab1wvv@r.postjobfree.com

Objectives

I currently seek an interpreting position to ensure quality healthcare delivery by efficiently use my

interpreting experience to bridge the language gap between healthcare providers and limited English

proficiency patients and their families.

Experience

Medical Scribe

05/13/2013 – 07/14/2013

ScribeAmerica 20900 NE 30th Ave, Suite 703 Aventura, FL 33180

Document physician patient interaction on T sheet

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Make sure patient chart is accurately completed

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Assist the ED physician in retrieving patient information

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Medical Interpreter 11/01/2012 Current

CyraCom Int’l 5780 Swanson Rd Tucson, AZ 85718

Offer accurate renditions in English and target language

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Compliance with HIPPA laws and patient privacy rights

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Independent contractor; onsite and over the phone interpretation

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Medical Interpreter 08/29/2011 – 06/11/2013

Select Staffing for Florida Hospital 8865 Commodity Cir #12 Orlando, FL 32819

Offer accurate renditions in English and target language

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Compliance with HIPPA laws and patient privacy rights

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Onsite medical only interpretation

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Customer Service Interpreter 08/01/2010 – 01/17/2012

Language Line Services 1 Lower Ragsdale Dr. Monterey, CA 93940

Offer accurate renditions in English and target language

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Compliance with HIPPA, state, and federal privacy laws

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Over the phone interpreter for multiple nationwide industries

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Skills

Bilingual – Spanish/English (fluent)

Certified completion of training for Language Line Services

Extensive medical terminology knowledge

Familiarity with working in hospital setting

Computer knowledge: Microsoft

Acting as cultural broker when necessary

Education

Adventist University of Health Sciences

Current B.S. Biomedical Sciences

Clinical experience during nursing education

Academic Dean’s List

Deltona High School

2010 High School Diploma

Bright Futures Scholarship

Debary Rotary Club Scholarship

References

Susan Avila Language Line Interpreter Operations Manager

817-***-**** Ext. 83043

1 Lower Ragsdale Dr. Building #2

Monterey, CA 93940

Obed Matos – Florida Hospital Interpreter Services Scheduling

407-***-**** ab1wvv@r.postjobfree.com

601 E. Rollins St.

Orlando, FL 32803

Luis A. Gutierrez – Retired Accountant/Professor

386-***-**** ab1wvv@r.postjobfree.com

319 Hickory Springs Ct.

DeBary, FL 32713

Contact this candidate