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Information Technology Technical Support

Location:
Cantonment, FL, 32535
Posted:
July 18, 2013

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Resume:

Garry S. Thompson II

**** *. ******* ****.

Century, FL 32535-2963

Cell: 850-***-****

Email: ab1v8e@r.postjobfree.com

EXPERIENCE:

****- ******* ****-********

Century, FL

Information Technology Consultant

Support form MS Windows / Linux Network environment.

LAN / WAN infrastructure CAT 5E, CAT 6, CAT 7 cabling.

PC Desktop / Laptop troubleshooting, repair, and upgrading.

Database and Web Design.

Debian Linux / Unix Administration

2007- 2010 Florida Department of Corrections

Century, FL

Adult Basic Education, ESL, GED teacher / clerk

Instructed program participants in elementary education skill sets.

Developed seating charts based on student skill levels,

Formed curriculum for tutors to utilize with students.

Created and maintained spreadsheets for tracking student attendance and

progress.

Set tutor work assignments on skill set system.

2004 - 2007 PRIDE Enterprise, Inc. (POLK I.T)

St. Petersburg, FL

Help Desk Support Technician

Answered incoming call for end user technical issues.

Suppers user's issues via telephone, email, and instant messaging.

Assisted in roll-out of V.O.I.P network.

Assisted in the design of the PRIDE E-Store.

Designed and Implemented LAN / WAN Infrastructure using CISCO hardware.

Provided Hardware / Software support for Desktop / Laptop users.

1996- 2004 Global Telecommunications Networking, Inc.

Allentown, PA

Information Technology Consultant

Provided on site technical support to customers.

Designed network topology for customer locations.

Designed and built custom workstations to meet customer's needs.

Education:

A.A Biblical Studies Logos University Jacksonville, FL

B.S Theology Foundation Institute Olive Branch, MS

B.S Information Technology (in Progress) Kaplan University Online

Military:

U.S. Army (Military Police) 1995 - 2000

U.S Navy (Air Crew) 2001 - 2003



Contact this candidate