Customer Service Management
Resume:
Lisha Michele Chaparro
Hollywood, Florida 33020
*************@*****.***
SKILLS
Operating Systems: In depth knowledge and concepts of Windows Vista, Windows '7
Software Applications: In depth knowledge and concepts of Microsoft Word 2010,
Microsoft PowerPoint 2010, Microsoft Excel 2010, and WordPerfect.
Legal Research: Utilize traditional and computerized methods.
Customer Service
Cashier
EDUCATION
Broward College, Davie, Florida. August 2013
Technology Management, Bachelor of Applied Science, anticipated graduation
date, May of 2015. Technology Management program will provide the necessary
skills and knowledge to become successful technology managers and leaders
within public, private, and non-profit organizations.
Broward College, Pembroke Pines, Florida. 2011- May 2013
Legal Assisting Associate in Science. The program is approved by the American Bar
Association (ABA).
PROFESSIONAL EXPERIENCE
Legal Assistant, Law Offices of Susan Brown,
Plantation, Florida. December 2011- July 2013
• Prepare pleadings, motions and subpoenas.
• Schedule and set court hearings, mediations and depositions; prepare
appropriate notices.
• Filing documents; E-filing pleadings and E-service pleadings.
• Draft discovery requests and calendar all response dates.
• Prepare weekly payroll, submit monthly taxes and submit quarterly payroll to
Accountant.
• Manage attorney appointments and due dates of depositions, hearings, and
mediations.
• Managing file records; Scanning and shredding closed files, open new client
files, and updating current files.
• Assisting visitors and clients.
• Screening and redirecting phone calls.
• Managing outgoing and incoming mail
• Transmitting documents to clients, via e-mail, mail, or fax.
• Ordering office supplies and office equipment; worked with vendors on
pricing issues, responsible for reviewing all vendor bills and approving
vendor payments.
Contact this candidate