Manager Sales
Resume:
Jessica Marie Loos
Newington CT, 06111
Ph: 860-***-****
Email: ab1qmx@r.postjobfree.com
Objective:
Seeking a position in a successful company with potential for growth,
where I can utilize my skills and gain new knowledge in order to further my
career.
Experience:
April 2011 to April 2012
Holiday Inn
201 Washington Ave
North Haven CT, 06473
Front Office Manager
• Managing employees in a professional environment.
• Guiding & Coaching employees for growth & promotion
• Taking directives from superiors & completing within time
allotted Using a Property Management system to check guests
in and out, make reservations along with updating and
cancelling reservations
• Maintained a cash drawer
• Communicated room status with housekeeping
• Performed daily call around to keep up with competition
• Scheduled shuttle drop off and pick up
• Recomended local attractions and restaurants for guests to
visit.
• Used Ving Card key machine
• Use of multi-line phone system
• Assisted guests with all of their needs
• Use of Protobase Credit Card settlement processor
• Performed nightly audit
• Use of Lodgenet pay per view Movie system
January 2008 to April 2011
Holiday Inn Express
185 Brainard RD
HARTFORD CT, 06114
Front Desk Agent January 2008 to November 2008
•Using a Property Management system to check guests in and out,
make reservations along with updating and
cancelling reservations
•Maintained a cash drawer
•Communicated room status with housekeeping
•Performed daily call around to keep up with competition
•Scheduled shuttle drop off and pick up
•Recomended local attractions and restaurants for guests to visit.
•Used Ving Card key machine
•Use of multi-line phone system
•Assisted guests with all of their needs
•Use of Protobase Credit Card settlement processor
•Performed nightly audit
•Use of Lodgenet pay per view Movie system
Hospitality Supervisor November 2008 to March 2009
•Acted as second in charge to Hospitality/Front Desk Manager
•Maintained Accounts Receivable
•Assisted General Manager with multiple reports
•Ran employee meetings to ensure everyone was up to date on the
newest matieral pertaining to our company.
•Assisted in payroll
•Scheduled interviews
•Counted employee's cash drop daily and prepared the bank
deposit.
•Maintained Daily Cash Report
•Assisted in Sales and Marketing
•Researched new companies that could be potential guests
Executive Housekeeping Manager March 2009 to April 2011
•Managed 22 employees
•Interviewed potential employees
•Conflict resolution between employees
•Terminated employees
•Performed inventory of supplies
•Ordered supplies
•Kept hotel up to standards
•Prepared for Inspections
•Scheduled employees
•Went to scheduled unemployment court hearings
•Daily inspection of rooms and public space
•October 2008 to March 2011
Quality Inn Hotel & Suites
• 2290 North Broad Street
• Meriden CT 06045
Guest Service Agent
•Used a internet based Property Management system to check
guests in and out, make reservations along with
updating and cancelling reservations
•Maintained a cash drawer
•Communicated room status with housekeeping
•Performed daily call around to keep up with competition
•Recomended local attractions and restaurants for guests to visit.
•Used Ving Card key machine
•Use of multi-line phone system
•Assisted guests with all of their needs
•Upselling rooms for maximum revenue potential
•Maintained neat and orderly workspace
•Assisted with sales
•
•October 2005 to April 2008
Texas Roadhouse (out of business)
Flatbush Ave Hartford CT 06114
Hostess October 2005 to May 2006
•Assisted with all of guests needs
•Showed guests to their tables
•Held conversations with guests to make them feel at home
•Took drink orders
•Opened doors and greated guests
Door Coordinator (Host Manager) May 2006 to April 008
•Managed hosts and busboys
•Scheduled for all servers, hosts and busboys
•Managed over 20 employess
•Scheduled interviews
•Coaching and counseling of employees to review performance
•Opened and closed restaurant
•Assisted with marketing and charity events
March 2005-September 2005
Taco Dia
Lowry Place
Newington CT, 06111
Out Of Business
Cashier
•Prepared food orders
•Maintan cash drawer
Education
Newington High School
590 Willard Ave
Newington CT, 06111
Class of 2005
IHG Courses
• Stay Real
• Stay Real "Be Brandhearted"
• Executive Housekeeping Manager
• Front Office Manager
Contact this candidate