Alisha Maree Thomas
Pleasant Hill Iowa 50327
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Objective
Obtain a position utilizing skills and previous experience.
Skills
Foreclosure research, prepared complex reports for management.
Communicate medical concepts to patients using layman’s terms to facilitate understanding.
Rapidly learn and master varied computer programs, Microsoft Office 2010.
Extensive communication with customers over the phone and in person.
Enter information into advanced Microsoft office skills.
Utilize math skills in order to calculate billing and penalties and interest.
Work Experience:
Wells Fargo Bank November-2011-June-2012
FORECLOSURE RESEARCHER
Prepare complex reports for managed care organizations and insurance companies, ensuring full compliance with agency requirements and tight deadlines.
Author professional correspondence to customers and vendors.
Design and deliver series of classes for local businesses and associations, providing ergonomic counseling educating employees on proper lifting techniques to avoid injury.
Conduct small-group sessions on meditation/relaxation techniques.
Communicate medical concepts to patients using layman’s terms to facilitate understanding.
Rapidly learn and master varied computer software.
Classic Carpet Cleaning April 2009-October-2011
Bookkeeper
Accounting, Answered multi-line Telephone, filling, Performed data entry and tabulation using Microsoft Office, performed other administrative support task.
La Quinta Inn & Suites February 2006 – April 2009
Front Desk Clerk
Checked customers in an out in timely fashion, answered multi-line Telephone.
Responsible for the pool area cleaning, opening, closing timely fashion no foul play happening on a periodical basis.
Was responsible for all wake up calls
Fold towels for pool area
Called Vending Machine Company if there was any problems with the machines
American Siding and Window April 1999 – February 2006
Telemarketer
Processed work orders for customers over the phone and in person.
Use various Microsoft programs for data entry and tabulation.
Organized and maintain operation files and records of a confidential, complex or otherwise sensitive nature.
Multi-line telephone management and various other duties as assigned.