Assistant Management

ROCIO DE LOS SANTOS

**** ******* ****, **** *****, TX 76179 ● ab1q6n@r.postjobfree.com ● 682-***-**** Cell

CAREER OBJECTIVE

To secure a position with a stable organization where I can utilize my legal skills, gain further experience and build a long

lasting relationship.

PROFESSIONAL SUMMARY

Experienced legal professional who has held positions of Legal Secretary, Court Clerk, Legal Assistant, Litigation

Specialist, Mediation Specialist, Corporate Paralegal and Audit Paralegal. I chose to work in the legal profession because

I like staying busy and taking on new challenges. I have managed large portfolios and have never worked in a legal

department that was not fast paced. I like the professional atmosphere of working with a legal team. My experience has

allowed me to be proficient in legal terminology, court procedures, and have obtained experience in various aspects of the

law. I have drafted legal documents, correspondence, memorandums, answered discovery, maintained calendars,

created and maintained files and databases, trial preparation, dictated legal documents, investigated facts, interviewed

potential clients, attended in person and telephonic mediations, answered telephones, and have been deposed on

multiple occasions. I have also served as a Spanish translator. Further, I comprehend the importance of upholding the

ethical standards of the legal profession by maintaining strict confidentiality of internal and external affairs.

SKILLS

Microsoft Office - Word, Excel, Powerpoint, Outlook Serengeti/ProDoc/Peoplesoft/AS400/Fidelity/Sharepoint

Type 85wpm Dictation/10 key-by-touch/Multi-line phone systems

Lotus Notes Lexis Nexis

Proficient in legal terminology Excellent proofreader

Notary Public, State of Texas Bilingual – Spanish

PROFESSIONAL EXPERIENCE

Resources Global Professionals, 15301 N. Dallas Parkway, Suite 1050, Addison, TX 75001 11/2012 – 02/2013

Audit Paralegal Consultant – Responsible for auditing the mortgage loan servicing and foreclosure processes of a

financial institution as part of the Independent Foreclosure Review by gathering legal and financial documents from

internal databases and/or on-line court records and reviewing those documents for completeness and accuracy against

agreed to test plans. The project ended abruptly when the affected financial institutions reached a settlement with federal

banking regulators. Accomplished completing the review for the State of Florida; I was given the responsibility to initiate

the review for the State of California to train the Dallas team and assist with the workflow; I automated processes to

improve project productivity and quality.

Homeward Residential, Inc., 1525 N. Belt Line Road, Coppell, TX 75019 08/2011 – 11/2012

Litigation Paralegal – Responsible for managing a portfolio of 160 nationwide litigated matters. Management of the

portfolio consisted of being the primary point of contact with outside counsel to direct the litigation and provide information

needed to prosecute or resolve the case by exercising independent judgment and decision making abilities against the

allegations made in Complaints. Responsible for reviewing complaints, creating affidavits, assisting counsel with

responding to discovery, setting depositions and aligning relevant witnesses, acting as a liaison between in house general

counsel and senior level internal personnel. Accomplished maintaining accuracy and reporting of the portfolio to senior

level management and consistently met departmental goals.

Mediation Specialist – Responsible for appearing telephonically and in-person as a corporate representative for court-

mandated mediations, settlement conferences and court hearings. In-person appearances occurred throughout the

United States. Responsible for scheduling travel arrangements via the corporate travel site, coordinating travel to allow

ample time to meet with counsel to discuss the matter prior to the setting, gathering information from internal and external

databases. Accomplished departmental goals by settling matters during mediations with the primary focus of mitigating

damages and resolving the litigation.

Bank of America Corporation, 5401 N. Beach Street, Fort Worth, TX 76137 09/2006 – 08/2011

Litigation Specialist – Responsible for managing a portfolio of 500 nationwide contested and litigated matters.

Management of the portfolio consisted of being the primary point of contact with outside counsel to direct the litigation and

provide information needed to prosecute or resolve the case by exercising independent judgment and decision making

abilities against the allegations made in Complaints. Responsible for assisting counsel with responding to discovery,

setting depositions and aligning relevant witnesses, and acting as a liaison between in house general counsel and senior

level internal personnel. As a result of my extensive knowledge of the legal processes involving the contested and

litigated matters the Litigation group handled, I was promoted as a subject matter expert and moved to the Business

Support group where I assisted in creating, testing, and implementing procedures for the group. Additionally, I was

responsible for gathering, auditing and distributing investor reports to investor contacts for investors (Aurora, Fannie Mae,

Merrill Lynch)

Attorney Resource, 201 Main Street, Fort Worth, TX 76102 01/2006 – 09/2006

Legal Assistant – Placed at The Link Law Firm where I was responsible for opening the office and managing the front

desk. Responsible for assisting counsel with drafting correspondence, mailing correspondence to clients and assisted

with disbursing settlement funds to clients. Placed at Shannon Gracey, P.C. where I was responsible for dictating legal

documents, gathering and drafting discovery for insurance defense counsel, drafting correspondence, managing

calendars and relieving other Legal Assistants/Paralegals as needed. I was offered a full-time position at Shannon

Gracey, P.C. and built a good relationship with office personnel.

Bailey & Galyen, P.C., 1901 W. Airport Freeway, Bedford, TX 76021 03/1998 – 12/2005

Legal Assistant – Responsible for drafting pleadings, affidavits, motions, subpoenas, and correspondence. Responsible

for maintaining calendars, gathering information from clients to respond to discovery, meeting with clients, meeting with

potential clients by making home visits, interviewing clients, explaining contracts to clients, taking retainers for services,

running bonds, communicating with court personnel, assisting in settling personal injury claims with insurance adjusters,

created case summaries for pre-litigation settlement packages. I translated for Spanish speaking clientele as needed in

all departments. Served as a receptionist relief and opened different offices on Saturday mornings as needed.

Maintained great relationships with co-workers, clients and outside contacts. Took on different challenges by working in

different departments. Promoted to the litigation department. Met departmental goals consistently.

EDUCATION

Tarrant County College, Associate in Arts, May 2006

Contact this candidate