Customer Service Manager
Resume:
Christy Yu
Toronto, Ontario
M2R2G5
ab1o1l@r.postjobfree.com
Objective
To work amongst people in the retail industry and put my customer service skills to use.
Education
September 2012 York University
• Obtaining Bachelor of
Science
September 2006-June 2010 Father Bressani C.H.S
• Ontario Secondary School
D iploma
Work Experience
January 2012-August 2012 Dolce Cammerata
“ Key Holder, cashier and server”
• Providing excellent
customer service
• Cash handling
• Food handling
September 2011-November 2011 D ynasty Wellness Center
( temporary) “Receptionist”
• Greeting customers
• Meeting sales goals
• Building customer
relationships
• Answering calls
• Scheduling appointments
• Inventory
June 2004- July 2011 Lettieri Espresso Bar
and Café
“ Barista / Key Holder”
• Greeting and serving
customers
• Ensuring a sanitary
environment
• Maintaining excellent
customer relations
February 2013- Present Second Cup
• Key holder
• Barista
Volunteer Experience
January 2010-June 2010 Dentistry For You
“Co-op Student”
• Duties included reception
and dental assisting
December 2011 U nited Korean Catholic
Church
• Helped to organize an event
benefiting the less
fortunate
Skills
• Strong work ethics
• Excellent wri t ten and
verbal communication skills
• Enjoys working in a
customer service based
environment
• Commit ted and reliable
• Ability to learn new
concepts quickly and at a
h igh level of competence
• Problem solving
• Working as a team
• Positive attitude
• Excellent visual and artistic
skills
R eferences
K r istin Di Carlo
“ Manager, Dynasty Wellness
Center”
A dditional references are available upon
request
Contact this candidate