MICHAEL QIAO, MBA (Honors), M. Sc.
Calgary, AB. T3A6E1 Canada
Home: 403-***-**** Cell: 403-***-****
Email: ************@*****.***
CAREER OBJECTIVES
Project, Manufacturing, Process Engineer or Manager position in a
prospective company
EDUCATIONAL AND PROFESSIONAL BACKGROUND
1. Sept 2001 ~ Jun 2003: Graduated from University of Moncton, Canada.
Awarded Master Degree of Business Administration (Honors).
2. July 1998 ~ Oct 2000: Graduated from Nanyang Technological University,
Singapore. Major in Computer Control & Automation.
Awarded Master of Science, Electrical & Electronic Engineering.
2. Sept 1987 ~ July 1991: Graduated from Shanghai University, China.
Major in Mechanical Automation & Robotics.
Awarded Bachelor Degree of Engineering.
3. Feb 2005 ~ Present: Professional Engineer License from Professional
Engineers Association of Canada.
P.Eng of APEGGA from July 2006 to Present
P.Eng. of APEGNB from Feb 2005 to Dec 2006
WORKING EXPERIENCE
I. Oct 2008 to present: Computer Support and Cost Analyst of GA Home &
Garden Centre Ltd., Calgary, AB, Canada
. Responsibilities:
1. Hardware installation, support and maintenance; staffs software
application training.
2. Propose and execute cost reduction projects.
II. May 2006 to May 2008: Senior Manufacturing Process Engineer of Dynamic
Source Manufacturing Inc., Calgary, AB, Canada
. Responsibilities:
1. Lead the development of DFM rules, review design document,
materials and designs for manufacturability, provide feedback to
product engineering.
2. Create, validate manufacturing processes and conduct design of
experiments, defect and failure analysis, engineering
evaluations, statistical analysis and corrective actions
supporting process improvement.
3. Streamline manufacturing processes, procedures, work
instructions to improve yield, eliminate rework and scrap,
standardize and reduce SMT setup and changeover times, reduce
waste and WIP, monitor SMT process and establish robust,
repeatable and reproducible process parameters and process
controls.
4. Implement lean manufacturing across the company.
5. Sustain six-sigma SMT processing level and lead process
engineering team.
III. July 2004 to May 2006: Technical Support Associate of ClientLogic,
Moncton, NB, Canada
. Responsibilities:
1. Provide professional IT support for Bell customers across North
America.
2. Receive excellence in service and many rewards.
IV. April 2001 ~ Sept 2002: Senior Process Engineer of Micro Optics Design
Corporation, Moncton, NB, Canada
. Responsibilities:
1. Responsible for new Optical Lens Cutting Machine System process
design.
2. Improve process quality and capability through continuous
material and process strategy evaluations.
3. Perform failure mode effect analysis and provide solutions to
process problems.
4. Provide customer service support by solving the process issues
and training staffs on new process features or enhancement.
V. May 1995 ~ Sept 2000: Process Engineer of Maxtor Peripherals (S)
Private Limited, Singapore
. Responsibilities:
1. Enhance Hard Disk Drive manufacturing process capability through
continuous line monitoring, event canned response & tooling
modification.
2. Cooperate with supplier quality engineer against defective
incoming material and lead a process team.
3. Perform failure analysis of failed drives and provide solutions
to process problems.
4. Carry out engineering evaluations and provide technical
recommendation.
VI. July 1991 ~ May 1995: Associate Engineer of Process Engineering
Department of Shanghai Jinxin Electronics Ltd., Shanghai, China
. Responsibilities:
1. Design and improve the whole TV manufacturing process.
1. Conduct FMEA and carry out corrective action to achieve better
DPPM.
1. Lead process support group and coach them to cooperate well with
each other.
HOBBIES
Play soccer & tennis
REFERENCES
Available upon request