Sonali Nath Jain
*** ****** ******, *********, ** -28358 732-***-**** ***********@*****.***
Experienced executive in leading, managing and executing services and projects for large accounts in the
Global Distributed Delivery Model (Onsite-Offshore). Strong analytical leader working with high
performance teams to delivery projects on-time and in-budget. No Sponsorship required.
Core Competencies
Management: IT Project Lifecycle: Value-Added Leadership:
Leadership Strategic Planning Cross-Functional Supervision
Talent Development Costing & Budgeting Client Relations & Presentations
Change Management Project Scheduling Business & IT Planning
Professional Experience
University of North Carolina, Sr. Business Analyst 2012 to Present
Demonstrated strong leadership and business skills to implement projects leading to cost saving for the
university and higher student enrollment.
• Business & IT Planning: Successfully integrating different departments in UNCP with Enterprise
Resource Planning (ERP) system provide by SunGard Banner. Managing end to end
implementation of each of these modules leading to cost saving of $1.2 million.
• Cross-Functional Supervision: Automated process with the Deans from the various colleges to
determined their technology needs and increased department efficiency by making them
paperless office.
• Strategic Planning: Strategically planned and managed relationships with different vendor
applications for successful integration with banner leading to 30% increase in university
enrollment by bringing all data in one place.
IBM, Senior Project Manager 2007-2012
Demonstrated excellent implementation and management skills moved up from team lead to project
manager during short duration of time managing both internal and external client (Citigroup).
• Leadership: Led a 5 to 50 people teams for IBM online shopping e-commerce application, with
offshore and onshore team located in different time zone.
• Costing & Budgeting: Allocated and Managed Budgets worth $1 million for current and future
needs of the project.
• Project Management: Initiated agile and waterfall project management methodology based on
project needs and client expectations. Achieved 40-50% increase in productivity and efficiency
based on project implementation.
• Strategic Planning: Strategically planned risk mitigation process for ecommerce order placed by
IBM Key clients saving losses worth $1.5 million. Designed and lead disaster recovery
implementation for client’s to prevent future challenges related to data management.
• People Management: Responsible for review and feedback session for 20 people quarterly based
on well outlined goals for better team performance.
• Client Relations & Presentations: Drove multiple projects for Citigroup as my client, maintained
an excellent communication and negotiation channels.
• Change Management: Defined quality processes and tools best suited to each project for change
management. Implemented a change management process for auditing IT process within Citi
Global compensation system.
• Awarded for outstanding end to end project delivery and setting up onboarding and change
management processes for Global Compensation System.
IBM, Team Lead 2005-2007
• Managed Software Lifecycle: Supervised more than 100 applications in a shared environment
with my team located across the globe in 24/7 support model with almost no down time.
• Operational Improvements: Technically architected optimization and performance management
for better web result for applications
• Acclaimed to have high client satisfaction and going over and above job responsibility to provide
the best architecture solution as per the best practices in the industry.
Royal Bank of Scotland, System Analyst, 2002-2005
Promoted from System Associate to System Analyst for demonstrating excellent technical skills in
migration of code and successfully migrating from Churchill Insurance to Royal Bank of Scotland during
their merger.
• Quality Improvement: Played a key role in achieving the Capability Maturity Model Integration
(CMMI) certification for RBS, by maintaining high quality documentation, auditing and
implementing change management at each step of software delivery cycle.
• Product Development: Implemented Measurement Database project by integrating data from
EPM (Enterprise Project Management), Test Director (Tracking defect) and Change Request
system for managing change management process.
Education
• Executive (M.B.A) from University of North Carolina, Chapel Hill 2011-
2013
Kenan-Flagler Business School; Concentration: Finance and Strategy
• Master in Marketing (M.B.A) from Institute of Management Technology, India 2002-
2005
IMT Ghaziabad; Concentration: Marketing
• Bachelor of Engineering from V.T.U, India
1998- 2002
Visvesvaraya Technological University: Concentration: Computer Science Engineering
Technical Expertise
Specialized in Microsoft Project, Rational, Share point, Ellucian Banner ERP
Web Technology: Java/J2EE, AJAX, XML, Web Services, Web sphere, Web logic, Dreamweaver
Reporting tools: Crystal Reports, Web focus
Framework: Struts, EAD4J, spring, Hibernate, Agile and SDLC Development
Data bases: Oracle, DB2, SQL