Manager
Resume:
TONJA PERKINS
Chattanooga, TN *****
*****.*******@*****.***
Phone: 423-***-****
SUMMARY
Demonstrated and proven skills include; exceptional organizational and
communication skills, ability to manage and develop a strong and efficient
team. Possess skills and experience to quickly identify needed
departmental improvements for increased company profitability and
functionality. Always able to think and act quickly to implement needed
changes and re-focus/re-direct a team where needed.
EXPERIENCE
Erlanger Health Systems 09/12 - Present
Hospitalist/MSL Program Manager
Manage a group of 20+ members. Duties include management of all
administrative functions for/within the group, physician scheduling, on-
boarding, troubleshooting, serving as liaison between hospital
administration and the physicians within my group. Supervision for a group
that handles approximately 80% of all new admissions to the hospital
emergency department and transfer center. Our group is on-call and
available 24 hours/day and 7 days/week.
Manker Patten Tennis Club 07/10 - 09/12
Office Manager
Managed a staff of 10+ members. Duties included hiring, supervision and
training of all club personnel; League set-up and implementation;
administrative coordination and planning of all junior programs; Pro-shop
supervision to include order placement, record keeping, sales consulting,
inventory reconciliation and general upkeep; Managed member relations, and
marketing. Upkeep of membership database and all member and employee
files. Assist club director with coordination of all club sponsored tennis
events and tournaments.
Mortgage Investors Group 08/01 - 06/09
Loan Officer
Collected and analyzed applicant's financial standings. Worked with credit
agencies, appraisers, title companies, insurance agencies, real estate
agents, underwriters, home inspectors and brokers to determine feasibility
of loan approval and then getting buyers thru an executed closing. Worked
effectively with clients, to identify needs, tactfully answer questions,
resolve problems, and secure financing.
Fitness Works 05/99 - 07/01
Club Manager
Managed a staff of 20+ employees including administrative personnel, as
well as a sales team of 4-5 members. Duties included; Meeting
monthly/weekly/daily sales projections set forth by corporate, management
of a maintenance staff, a full-time daycare staff, as well as non-employed
contracted staff such as aerobic instructors and personal training
instructors. Handled all club hiring/firing/recruitment and on-boarding of
new team members. Handled membership issues and/or complaints as well as
develop member fitness programs and strived to implement member retention
program.
O/E Systems, Inc. 09/95 - 04/99
Operations Mgr.
Managed a 10+ employee staff which performed all clerical and
administrative duties in the computer industry including; expense
reporting, customer service management, cycle billing, inventory counts and
reconciliation, order entry, purchasing, material planning, warehouse
inventory management, office equipment maintenance, order shipment and
delivery.
EDUCATION
Chattanooga State: Associate of Science
UTC BS - Economics
REFERENCES
Dr. Mukta Panda Medical Director Professional
Erlanger Health Systems
Dr. Amar Singh Urology Director
Personal/Professional
Erlanger Health Systems
Ned Caswell Director Personal/Professional
Manker Patten Tennis Club
Terre Webb Branch Manager Professional Reference
Mortgage Investors Group
Sarah Hunt Nurse Practitioner Personal
Erlanger Health Systems
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