Post Job Free

Resume

Sign in

Customer Service Project Manager

Location:
Kabul, 9025, Afghanistan
Salary:
3500
Posted:
July 15, 2013

Contact this candidate

Resume:

MOHAMMED ISMAIL 078-***-**** ab1he2@r.postjobfree.com

Seeking a challenging career, to utilize my technical and interpersonal skills, and experience, to contribute towards the progress of

organization and also have prospects for professional growth and development of my career.

PERSONAL DETAILS

Date of Birth : 24-04-1979

Sex : Male

Marital Status : Married

Languages : English, Hindi, Urdu, Telgu, Arabic

Address : H-N0-11-3, I Lapoor, Lingam pet, Yallareddy, Nizamabad, Andrhapradesh, India-

503124

EDUCATION

• Hyderabad University. (2003)

Bachelor of Commerce

• Deepti Computers Academy, Hyderabad. (2002)

P.G DCA

• Bits Computer, Hyderabad. (2002)

DCS

US Visit Visa Expire -2019

TECHNICAL PROFILE

OSHA :General Industry Outreach Training course (30 Hours) (WITH DOL CARD)

: Construction Industry Outreach Training course (30 Hours)

Diploma in Workplace Safety and Health, HSE Training

FIRE EXTINGUISHER COURSES

Customer Service Training course,

Information Security Training

Accounting package : Tally, Wings, Focus

Operating System: Window98/XP Professional.

Software Applications: MS Office (Excel, PowerPoint, Word, Access), Photoshop, AutoCAD

And Internet Browser.

Programming Language: Oracle, C-Language and Visual

EXTRA CURRICULAR ACTIVITIES

State level Volleyball winner

State level Kabaddi winner

Numerous achievements in sports at district level.

MY STRENGTHS

Considerable knowledge of the practices, methods, materials, equipment, and tools used in building and grounds maintenance.

Knowledge of the operation and minor repair of light automotive equipment

Knowledge of effective supervisory methods and techniques

Knowledge of the hazards and necessary safety precautions in general labor and maintenance work

Ability to plan, layout, and supervise the work of laborers in a manner conducive to full performance and high morale

Ability to understand and follow oral and written instructions

Ability to establish and maintain effective working relationships with officials, department heads, and others contacted in the

course of work

PROFESSIONAL EXPERIENCE

DYNCORP INTERNATION L.L C -Afghanistan- INL PROGRAM

Designation – Facility Tech (Acting as a Inspector) 2012-Up to Date

• Provide customer service and information on different maintenance activities and employee ID badge request.

• Develop and configure again workstations based on requirement

• Complete and process different work order assignments.

• Head responsibility for entire facility maintenance in office.

• Perform as contact point for building engineering team, outside vendors and contractors on special projects

• Conduct activities to manage facilities for special events.

• Involve in office building safety like routine fire extinguisher safety check and security administration.

• Monitor and repair facilities systems and technical devices directly supporting test and building operations.

• Supervise and assist smooth functioning of toxic gas detection and fire alarm system

• Assist in hazardous waste management.

• Participate in Emergency Response Team as needed

• Involve in preventative maintenance, troubleshoots, dismantles, repairs and reassembles complex equipment.

• Assist planning and scheduling of installation, care, and repair of casino facilities and equipment

DYNCORP INTERNATION L.L C Afghanistan

Designation – Labor Foreman (Acting as a Supervisor) 2010 - 2012

• Supervises the work control center to ensure the timely and accurate creation, dissemination and documentation of work orders,

and work schedules. Supervises the facilities maintenance Service Call function

• Supervises and coordinates activities of workers engaged in cleaning and maintenance

• Administers the work authorization process. This includes Service Call Desk; Estimating the cost of Work Request in labor,

materials, equipment; producing a Daily, Weekly, Monthly Work Schedule for all facilities maintenance shops and trades

• Provides day to day surveillance of all Work Control operations

• Schedules and conducts Work Schedule Meetings for review and supervisor approval

• Interprets and makes judgments based on administrative, programmatic and personnel policy

• Completes a daily report on scheduled work compared to actual work accomplished.

• Provides Service Call function 24 hours a day, seven days a week. Includes Emergency response Checklist

• Receives, processes, and maintains all Work Orders in the Work Order Management System.

• Provides a Customer Support service

AL THURIAH BUILDING CONTRACTING L.L C Sharjah (U.A.E)

Designation – (Site In charge) 2004-2010

• Ability to co-ordinate, control and monitor all sub-contractors' activities on site.

• Recommending ways of improving the use of staff, materials, equipment and other resources.

• Extensive knowledge of building legislation and regulations.

• Up to date with the latest developments and technologies in the construction industry.

• Practical construction knowledge and be able to work from drawings.

• Experience of acquiring land for construction projects.

• Good at logistics, planning and problem-solving.

• Assigned in Technical Department, reporting directly to the project Manager and Technical Manager.

Reviewing of monthly report, weekly report and daily report of the project to be submitted to consultants.

Preparation of Submittal forms and necessary attachments for the approval of the consultant.

Responsible for follow ups, updating, and information to subcontractors and supplies regarding material and drawing,

approved/ rejected/ to be resubmitted.

Carefully updating the procurement schedules of Submittals as per the comments, either approval or rejection of

materials, shop-drawings, sub-contractor and supplier submittals.

Responsible for all necessary incoming and outgoing documents for technical Department.

Checking and coordinating, follow up reference numbers of all outgoing Correspondence as per the categories of files.

Approval of weekly summary statement of petty cash on site.

Authorising of payment certificate of the subcontractors ( monthly basis)

Assisted as Site Incharge in the construction of following five prestigious projects in Sharjah and Dubai.

G+2 Lycee Georges Pompidou on Plot no. 800-1453 at Al Ruwayah, Dubai.

(G+4P+20) Bldg on Plot no. 643 at Al Nahda, Sharjah, (Sahara Tower) for HH. Shk. Majid Bin Hamad Al Qasimi

(G+4P+13) Office Floors + Residential Floor Bldg. on Plot no. 1243/A at Al Khan, Sharjah. (PETROFAC International

Co.)

(G+8P+25Resi+1Serv) on Plot no.650/T at Al Khan, Sharjah. (Al Thuriah Tower)

VIDHYA NIKETAN PUBLIC SCHOOL Lingampet (Andhra Pradesh)

Designation – Headmaster 2003-2004

Managing overall School operations

Conducting Teacher training programmes

Liaisoning with Govt for Recognition.

Submittal of reports to MEO

Compliance of statutory requirements

AL MADHAR CONSTRICTIONS (Andhra Pradesh)

Designation – Maintenance Supervisor 2000-2002

• Ensuring that all maintenance activities in a facility are appropriately carried out.

• Maintaining and upholding the quality and standards of an organisation.

• Keeping a record of all maintenance and service activities conducted and maintaining a cycle of the same.

• Ensuring proper working shifts of employees.

• Recruiting maintenance staff and evaluating their performances.

• Interacting with other departments to ensure the proper functioning of all systems in a facility.

• Complying with all safety norms and regulations set by the industry.

• Delegating work to subordinates and ensuring the timely completion of the same.

• Filing purchase orders and other documentations for the procurement of spare and replacement parts.

• Supervises and provides guidance and leadership to all Labor Foremen and the Labor Shop.Coordinates all support to all O&M and/or

Construction Crafts and support shops.

• Coordinates all roads and grounds maintenance on base camps.

• Responsible for the Safety Training and Compliance for his Crews.

• Maintains the short range look ahead plan for the labor shop.

• Reviews and monitors cost and man-hour budget of the labor shop.

• Develops an equipment and tool requirement plan.

• Provides leadership to the Labor Foremen and Crews.

• Creates organizational processes and procedures.

• Advises the Labor Foremen of status issues, impacts, risk and cost factors.

• Coordinates labor support to all Crafts and ensures Craft Supervisors are informed of progress and issues

REFERENCES

Will be arranged when required.



Contact this candidate