Customer Service Data Entry

**** **** **.

TRINITY NC.

336-***-****

ab1hc3@r.postjobfree.com

BRIAN HARRIS

Objective

Seeking a challenging position in a growth oriented organization which offers diverse job responsibilities that will both

Utilize and benefit from my capabilities and initiative.

Summery

Offering expertise in various areas of business that would provide me the opportunity to increase my ability and

Also grow with an innovative company where my skills will be valued.

Education

Forest Park Community College, St. Louis Missouri

(Clinical Lab Phlebotomy Certification)- June 1994

Employment

Centegra Health Medical Center- 03-19-11

Lab Assistant Technician /Phlebotomy Technician

Duties Included: Phlebotomy procedures on infants to adults, alcohol legal blood testing, data entry, send-outs for specialty testing. Customer service duties/faxing, reporting results to the floors, assisting with patient registration and processing procedures.

Aurora Hospital Lakeland Medical Center 2-04-08- 4-01-12

Phlebotomy Technician/Processor

DUTIES Included: Phlebotomy procedures on infants to adults, alcohol legal blood testing, data entry, send-outs for specialty testing. Customer service duties/faxing, reporting results to the hospital floors, EKG'S Assessments on outpatient services.

Quest Diagnostics 09-05 to 10-06

Customer Service Rep, Excel, Word, and Data Entry

Medical Terminology, Billing support help. Customer Service Skills/ Inbound call duties. Operating Phones providing administrative support for Cytology and Microbiology department.TIQ & TNP problem solution and call backs/ Test requirements solutions with clients abnormal results call backs, STAT follow-up, Critical calls, Investigate problem specimens, Outbound calls, various QA functions, Problem solving solutions concerning to test issues, Billing price /CPT code follow-up

All clerical functions relating to pathology-cytology Filing, storing, retrieval of medical legal slides.

St. Mary’s Hospital 09-08-03 to 01-01-06

Lab Support Assistant Technician

(Administrative Duties) Reference Lab testing

-Specimen Processing-Order Entry-Billing Insurance process claims verification data entry. Answer Phones-Phlebotomy Duties. Customer Service Rep. On line fax data information Histology and Micro, Cytology specimens.

Barnes Jewish Children’s Hospital 1999 to 2003

Lab Assistant Technician/Customer Servicer Service Rep.1 Barnes Jewish Children’s Hospital/BJC

(Administrative Duties)

-Transmit Specimen

-Sterilization of Techniques

-Computer Input and Output, Billing data entry register

-Reporting Lab Results, Answer phone calls- online fax information

-Lab Customer Service/Outbound and Inbound calls support.

- Billing verification data entry/lab results call back on stat and critical results.

Other Experience

Staff training & new employee training

Windows 95 and 98/ Microsoft Word / 2003-05

Meditech application/CO-PATH {pathology}

Cerner application /power point Microsoft application, Windows

Misys application

Cetrix billing application and Sunquest application

Epic application

Sunquest application

HBO application

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