CLAUDIA MA
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*** *. ********* ***. #*, Monterey Park, CA 91754 626-***-****
ab1f0u@r.postjobfree.com
EDUCATION
Bachelor of Business Administration / Marketing
University of Central Oklahoma, Oklahoma
May, 1995
EXPERIENCE
Order Processing and Shipping
Asscessoriesforever.com
2012 - 2013
. Customer service
. Process online orders and shipping
Administrative Assistant
Kobe Rang Hoods
2009 - 2011
. Customer service
. Office administration
Contract Clerk
International Institute of Los Angeles
2009
. Customer service
. Office administration
Sales Administrator / Human Resources Coordinator
Archcom Technology, Inc.
2006 - 2008
. Participate Sales & Marketing strategy, focusing on China trade
. Conduct purchasing & receiving
. Maintain Human Resources dept. in good function, as well as, office
administration
Overseas Coordinator
Jade Express, Inc.
2003 - 2006
. Manage customer service & sales for overseas customers via e-
mail/phone
. Establish business relationship with overseas manufacturers to
increase sales volume
. Update orders entry, price list, shipping schedules, new products data
and photos
. Prepare shipping documents
. Office administration/manager's secretary
Project Assistant
Hong Kong Council of Early Childhood Education & Service
1998 - 2003
. Carry out exchange educational programs for teachers in Hong Kong &
Mainland China
. Maintain the children learning center in good management
. Participate the fund-raising for the childhood education
SKILLS
. Fluent in English, Chinese (Cantonese and Mandarin)
. Excellence computer skills include Microsoft Office, Access, Excel,
Power Point, Word, data management, and more
. Very organized with brilliance customer service skill