Customer Service Supervisor

CURRICULAM VITAE

MOHD. SHAKEEL AHMED

House.No.2-4-46/T-5,

Happy Homes,

Cellar,

Tower- 5, Upperpally,

Rajendra Nagar,

Hyderabad -500017.

INDIA Mobile: +91-998*******

E-mail:

ab1cu3@r.postjobfree.com

OBJECTIVE:

To associated with a reputed organization and work for its growth and

eventually will provide an opportunity to utilize my skills.

EDUCATION QUALIFICATION:

. Bachelor of Commerce in Computers (B.Com Computers) from Osmania

University, in the year of 2004.

. Intermediate from Idara-E- Adabiyat-E- Urdu Hyderabad, Andhra Pradesh

in the year of 2001.

. SSC from Board of Secondary Education Andhra Pradesh in the year of

1994.

TECHNICAL KNOWLEDGE:

PG Diploma in Computer Application (PGDCA) from PACE Computer Education.

Hyderabad in the year 2001.

WORK EXPERIENCE:

1) Worked as a "House Keeping Supervisor" in SAUDI OGER LTD, from May,

2011 to June 2013. "For King Abdullah University of Science and

Technology" in Jeddah, Saudi Arabia.

2) Worked as a "Housekeeping Senior Supervisor" for Manfriday

Integrated Services, Hyderabad,India. From August 2007 to May 2011.

3) Worked as a "Logistic Executive" for Mother Diary India Ltd.

(India's No.1 Milk Brand) in association with Abhiram Enterprises.

From November 2005 to July 2007.

4) Worked as a "Front Office Executive" in Hotel JK International,

Secunderabad, India. From May 2004 to October 2005.

JOB PROFILE OF HOUSE KEEPING SUPERVISOR:

House Keeping services for corporate offices, Office campus, Various

Industries such as IT Industries, Retail Outlets, Commercial Business

Institutes, Factories, Plants and also Commercial Complex by Latest

Innovative Methods with support of well-trained high skilled staff.

Specially Trained staff in areas like Housekeeping and Customer Service

with pleasant working environment.

> Planning & implementing daily, weekly, monthly, & quarterly cleaning

program scheduling for the following year.

> Daily, weekly, monthly, & quarterly monitoring the accomplishment &

rectifying the deficiencies and submitting the all reports to

housekeeping office.

> Housekeeping services such as cleaning, scrubbing, mopping and

washing rooms, toilets, hallways, and other areas.

> Conducts training for the team Forman, group leader and house keepers.

> Requisitions linen and supplies; supervises laundry service, window

washing, and trash disposal.

> Conducts daily briefing for the team subject as health and safety

grooming, punctuality manual handling, electrical equipment.

> Deploying the required manpower to the clients location

> Inspection of Moping and cleaning of all floors at clients' location.

> Inspection of Cleaning of Dust, Cobwebs as and when requires by Vacuum

cleaner.

> Monitoring the schedules of Cleaning of Toilets as and required within

frequent interval.

> Ensuring the Operational and Standard Safety Procedures are followed

or not.

> Reacting to unexpected changes in priorities of subordinates like

absents due to sick or some other emergency.

> Effective management of man power planning, sound decision making

PREVIOUS JOB PROFILE AS A LOGISTICS EXECUTIVE:

V Handling Logistics activities for Milk Industry in Complete Hyderabad

Circle

V Maintaining the Cold Storage as per the required environmental

conditions.

V Verification of physical stocks lying in warehouse i.e. Cold Stores

V Inventory Management of Empty Pallets, Shell and Empty Crates

V Transportation Management, and Preparing Truck Route Plans

V On-time Delivery (OTD) is also one of the key responsibilities.

V Daily Verification of Primary and Routine Lost.

V Daily Verification of Damage and Short Expiry products.

V Verification of Returns and its submission to production department.

V Coordinating with product planning control (PPC) department.

V Placing of indent as per the requirement of Distributors/Dealers

forecast.

V Processing of distributors claims.

V Housekeeping in the warehouses, loading- unloading areas.

PERSONAL PROFILE:

Name : Mohd. Shakeel Ahmed

Father Name : Mohd. Abdul Majeed

Date of Birth : 15-08-1978

Marital Status : Unmarried

Linguistic Ability : English, Hindi, Telugu, Urdu and Arabic.

Personal Strength : Sincere and confident with positive attitude.

Reference : Mr. J.C.Y Paul,

Sr. House Keeper Executive,

Saudi Oger LLC,

Kaust, Jeddah,

SAUDI ARABIA.

Contact Details : +91-998*******.

NOTICE PERIOD : As early as possible.

Place : Hyderabad-INDIA

Date : 04-07-2013 (Shakeel Ahmed M.)

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