PREM KUMAR KAPIL
Mobile: 734-***-****
Plymouth, MI- 48170
Email: ab19ts@r.postjobfree.com
PERSONAL PROFILE:
As a first class Master in Business Administration (MBA) in Finance and
Sales & Marketing, also Hotel Management Graduate (B.H.M) with around 5
years internationally experience in hospitality industry with effective
communication skills; seeking position in Progressive Corporate Venture.
WORK EXPERIENCE:
Night Manager/Duty Manager
March 2011 - Nov 2012
Holiday Inn Express, London City (U.K)
. Ensure the comfort of the guests, responsible for the security of the
hotel and night operation.
. Complete night audit procedure; guests are billed correctly, prepare
guest ledger, credit check, room charge, telephone bills, food and
beverage sales balance, daily sales report and closing one business
day and starting next day.
. Conduct comprehensive monthly departmental meetings to include a
review of procedures and events which warrants special handling and
detailed information, train new staff, make rota for the night team,
assist and coordinate with the day shift to run the smooth business.
. Maintain all procedures and adheres to them within the company's
guidelines; in particular with emphasis on credit policy.
Restaurant/Banquet Supervisor
Feb 2007 - July 2008
Cherry Valley Country Club, New York, (U.S.A)
. Greet, seat and serve all guests in a friendly manner and maintain the
highest level of hospitality to ensure smooth and efficient running of
service.
. To maintain all control procedures, support the other department, Plan
and arrange different kind of events and also train the staffs
according to their training plan.
Sales Executive
July 2005 - Jan 2007
Ramee Guestline Resort, Bangalore (India)
. Maintaining and developing relationships with existing customers in
person, via telephone calls and emails.
. Meet the clients listen their requirement then explain them about the
property and products.
. Negotiating on price and costs, delivery and specifications with
buyers and managers.
. Gaining a clear understanding of customers' businesses and
requirements. Making accurate and rapid cost calculations; providing
customers with quotations.
PART TIME WORK EXPERIENCE:
> Hotel ITC Gardenia, India; as Bar Associate,
Aug 2008 - Jan 2009
> McDonald, Cardiff, United Kingdom; as Crew Trainer,
Feb 2009 - Feb 2011
EDUCATION QUALIFICATION:
MBA, University of Wales Institute Cardiff, United Kingdom
2009-2010
Major - Finance and Sales & Marketing.
BHM, Indira Gandhi National Open University, India
2002-2005
Major - Food & Beverage and Accounting.
KEY SKILLS
Working knowledge of computers:
. Worked on Opera 4.2 and 5 PMS, Hotel Micros PMS, Fidelio 6.3 PMS with
frequent in MS Office.
References available on request