Customer Service Manager
Resume:
Mary Jessica Simmons
*********@*****.***
I am a highly motivated professional with over 10 years of customer service,
management, and kitchen experience. I have a proven ability to communicate
effectively, lead efficiently, and exceed the customer's expectations of
great tasting and quality food items while keeping food costs at a minimum.
I deliver results that keep customers coming back while maximizing
profitability.
10/2011 - Current Asst Mgr Alabama Wing House Atmore,
AL
Duties: Maintained a 95% or better average health inspection rating; a
clean/safe work environment, weekly schedules, accurate weekly inventory
and product orders, daily lunch specials, proper food procedures for
prepping, cooking, and storing, and Liaison between Board of Health and
restaurant owner.
01/2011 - 09/2011 Mgr/Head Cook Tracey's Grill Molino,
FL
Duties: Kitchen Manager; Maintained a clean/safe work environment, weekly
schedules, timely and accurate employee time cards, accurate weekly
inventory and product orders, proper food procedures for prepping, cooking,
and storing, and Liaison between Board of Health and restaurant owner.
10/1996 - 08/2006 Mgr/Head Cook Southern Panhandle Century,
FL
Duties: Kitchen Manager; Maintained a clean/safe work environment, weekly
schedules, timely and accurate employee time cards, accurate weekly
inventory and product orders, proper food procedures for prepping, cooking,
and storing, and Liaison between Board of Health and restaurant owner. I
also prioritized daily tasks and delegated assignments to employees to meet
the needs of customers and upper management.
Education
Serv Safe Certified
High School Diploma
Associates Degree Jefferson Davis Community College
1996
I am currently in the process of attaining my TWIC Card and Water Survival
Certification.
Technical Skills
Excel Access, Power Point, Outlook, MS Word, Business Objects XI, Office
XP, Adobe
References are available upon request
Contact this candidate