Customer Service Mechanical Engineer

***** *. ****** **, ********, AZ ***** 623-***-**** *****************@*****.***

Stephanie Quintero

Objective

To find a challenging career in an esteemed organization so that I may grow professionally, while earning a good reputation amongst my peers. I am seeking a position that will utilize my skills and expertise while offering the chance for advancement.

Experience

Jun 2012- Feb 2013

Wells Fargo Home Mortgage

Tempe, AZ

Loan Doc Specialist

Worked on home refinance loans

In charge of providing customer service and guiding customers throughout the loan process.

Needed to maintain constant contact with customer and acquire all documents needed to approve their loan.

Sept 2008- May 2012

ASU Athletic Department

Tempe, AZ

Lead Guest Attendant/ Supervisor

Helped organize sporting events and provide customer service to fans

Kept sporting events safe: checked bags of incoming fans

Helped attend any problem that might come up at a game/match.

Jan 2011- Jan 2012

America Reads/ America Counts

Tempe, AZ

Tutor/ Team Lead

In charge of creating academic activities for children.

Activities had to follow state educational standards.

Also in charge of helping other tutors create different educational activities for their tutees.

Education

Aug 2008- May 2012

Arizona State University

Tempe, AZ

General Studies

Taken various course. Calculus I &II, Biology, Chemistry, Ethics, Leadership Courses, Philosophy of law, ethics, English, Criminology.

Skills

• Mastery of Microsoft Office Programs (Word, Excel, Powerpoint, Access) and Adobe Acrobat

Fluent in Spanish: Can read, write and speak clearly

Great organizational and customer service skills: coordinate tasks, meet deadlines, write clearly and concisely, listen attentively and provide well thought out solution

References

Ruby Gallardo, Mechanical Engineer Avondale, AZ 623-***-****

Eric J Verdun, Entrepenuer- Steezy Carts Owner Tempe, AZ 323-***-****

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