Manager Customer Service

Steven A. Musick

**** ******* *****, *******, ** 27613 919-***-**** ab14r4@r.postjobfree.com

http://www.linkedin.com/in/samusick

OBJECTIVE

Contracts Manager bringing 15+ years’ global contract experience and skills in writing proposals, reviewing terms

and conditions, negotiating all types of contracts, quality, SOW’s intellectual property with low risk that results in

impactful contracts.

CERTIFICATIONS

Six Sigma Green Belt certification

CONTRACTS MANAGEMENT EXPERIENCE

- Worked tirelessly understanding contract regulations, particularly FAR 52 that has resulted in writing and

processing civilian and DOD contracts that were easy to execute because they always met contract terms.

- Used contract expertise continually that solved problems with others were troubled that helped meet critical

deadlines and how to do business with vendors (defense and civilian) plus negotiated discounts for the speed i n

completing all the contract tasks and earned a prestigious award.

- Praised by executives as “dedicated, cost conscious and practical Contracts Manager who is an expert contract

negotiator, specialist, a good listener, creative problem solver, has high integrity, works cross functionally, very

organized, detailed and accurate, willingly accepts challenges and builds positive relationships easily”.

- Earned trust and respect after showing high integrity on all contract proceeding and being fully prepared to

discuss contract requirements that built credibility with C-level officials and mangers in all types of companies.

- Was complemented by customers for “…extremely responsive and provided superior support to the Program plus

the support units.”

- Obsessive preparedness and receipt/conducting thorough training that allowed people, information and

equipment to be moved all over the globe even with ITAR, EAR licensing and export challenges.

- Vigilance in understanding and training colleagues in the areas of Intellectu al Property resulted in trades secrets

remaining secret.

- Persistence and weekend, evening, holiday work on proposals and contracts resulted in never missing a proposal

due date including 24-hour turn requirements on certain federal contracts.

- Kept management informed of successes and potential problems that resulted in no surprises.

CONTRACTS MANAGEMENT JOB HISTORY

Contracts Manager, SDI Technology Corporation – Durham, NC 2010 – 2013

Contracts Manager/Project/Product Manager, Schneider Electric, Knightdale, NC 1989 – 2009

Progressed through early roles in contract administration, customer service and design engineering with Midland

Ross Aircraft Lighting and Avionics, CVI Corporation Cryogenics and Nuclear Power Station equipment, Peabody

Noise Control and Battelle Labs.

Computer Skills

Advanced in Excel

Intermediate in Word, PowerPoint, Outlook, MS Project, Lotus Quickr and Salesforce.com

Education

MBA not completed, Central Michigan University, Rickenbacker AFB, OH

BS/Business Administration/Industrial Management, Franklin University, Columbus, OH

BS/Electronic Engineering Technology/Mechanical Design, Franklin University, Columbus, OH

Military Service

US Army Reserve 7 years

SECURITY CLEARANCE

Secret security clearance (active)

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