VINOD KUMAR PANT

*** *,**** ***** -*

Indirapuram

Ghaziabad-201010

Contact :981-***-****

E-mail:ab1342@r.postjobfree.com

Assignments in Sales & Marketing/ Business Development/ Channel Management/

Relationship Management/Customer service with a reputed organisation.

PROFESSIONAL OVERVIEW

. A dynamic professional with near about 8 years of rich experience in

Sales & Marketing Business Development, Channel Management,

Relationship Management and Customer service.

. Presently working with Indusind bank as Customer Service Manager.

. A leader with a flair for charting out sales strategies and

contributing towards enhancing business volumes & growth and achieving

profitability norms.

. Deft in handling all sales & marketing activities, analysing market

trends & establishing healthy & prolonged business relations with

clients.

. Strong organizer, motivator, team player and a decisive leader with

successful track record in directing from original concept through

implementation to handle diverse market dynamics.

COMPETENCIES PURVIEW

Sales & Marketing

. Managing the sales and marketing operations for promoting products and

accountable for achieving business goals and increasing sales growth.

. Implementing marketing strategies to build consumer preference and

drive volumes.

. Conducting competitor analysis by keeping abreast of market trends and

competitor moves to achieve market share metrics.

. Corporate tie up with companies and provide the better service and

solution.

Business Development

. Formulating strategies & reaching out to the unexplored market

segments for business expansion.

. Exploring new business opportunities in various segments along with

concerned branches.

. Providing a systematic retail network planning, exploiting market

opportunities at low cost and establishing competitive intensity,

achieving long-term volumes, market share and ensuring profits.

. Conceptualizing & implementing plans & policies for the organization,

organizing promotional campaigns and ensuring accomplishment of

business goals.

Channel Management

. Handling dealers on a daily basis as per the company norms; monitoring

potential distributors for smooth distribution of sales & marketing

activities.

. Identifying and appointing dealers; establishing strategic alliances /

tie-ups with financially strong and reliable channel partners,

resulting in deeper market penetration and reach.

. Conceptualising, planning and organising brand promotion activities by

developing new communication mix and new strategies for brand launch.

Relationship Management

. Handling customer queries for better turnaround time and customer

satisfaction.

. Identifying prospective clients, generating business from the existing

clientele to achieve business targets.

. Interacting with the clients on a regular basis & providing redressed

to all their queries, complaints & handling all client relation.

EMPLOYMENT RECITA

Currently working with Indusind bank as Customer Service Manager since

October 2011 to till date.

. Handling customer request and complains and resolve within TAT and

maintain the service delivery standard of the branch.

. Acquisition of new customer for bank through saving, current and demat

account.

. Generate the revenue through cross sale of life insurance, mutual

fund, general insurance, PMS, credit card, home loan, LAP, Gold etc.

. Building relationship with customers through welcome calling, customer

engagement.

. Doing operational work like cheque book custodian, ATM card,PIN and

locker operation and system entry, if required cash and vault

management.

Worked with ICICI Securities Ltd. As Sr. Relationship Manager since August

2010 to Sep 2011

. Client database management and query handling and generate the revenue

through sales from product bucket.

. Providing complete financial solutions to an individual.

. Acquisition of HNI customers for the branch and providing them tailor

made financial solutions.

. Offering Wealth Management Services which involves selling of products

like Private Equities, PMS, Structured Products, other Debt & Equity

products.

. Providing Investment advisory & Risk Management services to clients.D

. Designing the portfolio of the customer with the Mix of Equity and

Debt which involves product like Mutual Fund, Stocks, Bonds,

Insurance, etc.

Worked with HDFC Standard Life Insurance Co. Ltd. as Sales Development

Manager since May 2009 to July 2010.

. Recruitment of Financial advisors and training and licensing of

advisors and corporate agents from IRDA.

. Generate the business of life insurance through advisors and corporate

agents.

. Successfully run all the contest which drive by the company.

. Coordinate with other departments Channel development and Training

department.

. Update the information to the team members about competition and new

product launch.

. Motivate the team members and add the new potential members in the

team.

Worked with ICICI Prudential Life Insurance Co Ltd as a Unit Manager in

sales and distribution Channel since July 2007 to March 2009.

. Recruitment of Agents and corporate agents and their certification

from IRDA.

. Coordinate with Agents and corporate agents generate the business of

life insurance and health insurance.

. Tie-up with corporate for taxation of the employees.

Worked with Standard Chartered Finance Ltd as Sales Associate Aug 04 to Dec

06 than internal transfer in the new division Standard Chartered Investment

and Loans Ltd. Jan 07 to June 07.

RESPONSIBILITIES

. New customer acquisition for standard chartered bank credit card

through retail and corporate sales.

. Listing of corporate in the database of bank.

. Acquisition and disbursement of small type personal loan.

EDUCATIONAL QUALIFICATION

High school : U.P.BOARD

Intermediate : U.P.BOARD

Graduation : KUMA0N UNIVERSITY NAINITAL

. PGDBA in Marketing from SYMBIOSIS PUNE.

. NSE Certification in financial market(NCFM).

. IRDA Certification for life insurance.

PERSONAL DETAIL

Father's name : Shri R.C. Pant

Date of birth : 05 Jan 1981

Nationality : Indian

Marital status : Married

Hobbies : Listening Music

Place

Date. (VINOD KUMAR PANT)

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