Senior Contracts Manager

Tamikiyo (Tay) Watters

Address: **** ***** ****, ****, ** 27519 Phone: 404-***-**** Email:

ab12p3@r.postjobfree.com

EXECUTIVE SUMMARY

Achievements: Recognized as a top performer and dedicated professional;

Responsible for multi-million dollar contracts drafting, negotiating and

closing with documented successes; Instrumental in creating new

departmental processes and procedures; Demonstrated ability to lead others

and influence decision making; NCMA member; Experience: Strong contracts

negotiation and legal background in a national and international sales

environment; Contracts negotiator, compliance and project manager; FARS and

DFARS working knowledge; Strong relationship management and project

management experience. Assets: Strong communication, interpersonal,

analytical, organizational and leadership skills; Possess a Bachelor's

Degree, Paralegal Certification and Masters Certificate in Professional

Contracts Management; Certified Registered Mediator.*14 years overall

career experience negotiating and managing contracts, vendors and projects

including: Software licensing, Information Technology, Outsourcing,

Consulting and Professional Services in the Commercial, Public Sector and

Federal arenas*

EDUCATION:

Masters Certification Professional Contracts Management (Government and

Commercial): Villanova University (2011)

Bachelor of Science: Old Dominion University (1995)

Paralegal Certification: Old Dominion University (1996)

Mediation/Arbitration Certification (Conflict Resolution Management):

Justice Center of Atlanta (2012)

SKILLS:

Strong MS Word, Excel, Power Point and Share Point working knowledge;

excellent negotiation, communication, analytical, organizational and

leadership skills; process and results oriented - self motivator with the

ability to influence decision making

EXPERIENCE:

E*TRADE Financial 2011 -

Present

Senior Manager/Negotiator, Contracts

. Responsible for the management, negotiation and drafting of contracts for

new and existing commercial clients with multi-million dollar revenues

and multi-client products and services related to information technology

and software license requirements and services

. Analyze product and service technology platform issues related to

contractual terms and conditions in response to request for proposal

(RFP), amendments, contract renewals, master agreements, statements of

work (SOW), service level agreement (SLA) and communications.

. Provide contractual and business advice relating to contract terms and

conditions and business risks to senior/executive management and

contractual best practices

. Examine cost structure, pricing and business model and compliance

guidelines and policies related to agreement terms

. Develop negotiation strategy and relationships with internal and external

executive officers and lead negotiations to successful completion on

behalf of key business stakeholders

. Facilitate engagement of internal subject matter experts as necessary

through the contracts process and communicate complex contractual

provisions to mitigate contractual and service risks

. Provide tactical guidance for the development of service level metrics

and review performance management requirements

. Develop contract management best practices process and procedures and

track and maintain agreement database

. Supervise small team of contracts professionals, provide guidance, review

and approval of contracts and responsible for planning, assigning and

directing work

. Develop and conduct training to contract management staff and other

internal teams

. Maintain strong relationships with executive management and key business

stakeholders

ADP, Inc. 2007 - 2011

Contracts Business Manager

. Negotiated service agreements and business terms related to software

licensing, hosting and ongoing professional services for complex multi-

service deals, multi-million dollar revenues with client's

executive/senior management

. Developed agreement templates, contract management tools and reporting

. Managed business compliance policies and processes which can impact

business objectives

. Provided creative, solution oriented input to manage business,

technology, service, legal and financial aspects of relationships and

specific transactions /agreements in order to minimize business risk and

exposure

. Described, interpreted and made recommendations to operations, finance

and senior national accounts and international/global executives in

pursuit of resolution to requested client contractual changes and service

related issues

. Analyzed product and service pricing related to contractual provisions

and agreement terms

. Escalated and resolved contract issues and created internal and external

strategic partnerships in order to meet objectives

. Provided training to sales team regarding contract operations process and

procedures

. Supported sales team in the interpretations and resolution of business

related contract provisions associated with master services agreements,

statements of work, service level agreements and request for proposals

. Served as a project and team lead in the creation and development of new

contract management tools and processes and supervisory role of contracts

team with responsibility for planning, assigning and directing work

Oracle USA, Inc. 2005 - 2007

Senior Contracts Manager

. Negotiated complex legal issues with clients and suggested contract

revisions to mitigate risks and ensure issue resolution

. Served as a liaison/facilitator between clients, attorneys, sales,

finance, information technology and other service groups

. Supported sales efforts in the development of commercial contracts with

multi-service, multi-million dollar revenues with clients and third party

vendors, including the procurement of services and goods

. Served as a resource to business development and proposal teams

. Served as a project manager in the development and implementation of

automated contract drafting system to improve process workflow

. Drafted, negotiated and reviewed software licensing and consulting

services contracts, amendments, non-disclosure agreements, request for

proposals and statements of work including pricing and profitability

analysis

. Reviewed contracts and monitored for proper business approval compliance,

revenue recognition issues and updated contract file system and deal

bookings

. Identify and resolve compliance issues and interact with senior

leadership

. Provided contract guidance and training to sales team, project and

service managers

McKesson Provider Technologies

2003 - 2005 Contracts Manager

. Drafted, negotiated and reviewed software licensing contracts,

professional services, consulting services, non-disclosure agreements,

amendments and settlements for information technology, biotech and

pharmaceutical industry agreements

. Provided contract guidance and training to sales team and new contract

team professionals

. Negotiated key business and legal terms to meet company objectives and

provided solutions/recommendations to company executives

. Provided subject matter expertise to business units and senior/executive

management through complex key vendor contract negotiations from RFP

through contract signature and contract lifecycle

. Handled issues regarding contract interpretation and complex legal terms

from clients and internal groups

. Supported sales management in the development of RFP's, Outsourcing,

Professional and Enterprise Software Licensing and Contracts for

commercial, public and federal sector contracts and accounts

. Facilitated proper financial and business approval of agreements

Gerald E. Moore and Associates/Worldwide Asset Management

2001 - 2003

Attorney Relationship Manager

. Managed vendors and third party law firms and set performance standards

. Supervised a team of litigation specialists in the daily operation of

litigation file processing

. Handled personnel duties for the team including: determining staffing

needs and conducting performance appraisals, training and talent

development

. Negotiated contracts for the purchase of information technology software,

equipment and services

. Negotiated settlement agreements of case claims in suit/collections

. Tracked and managed litigation costs and directed account audits

. Reviewed RFP's, third party vendor agreements and negotiated contract

pricing and legal terms for the purchase of equipment, supplies and

services

. Managed vendor relationships in the procurement of goods and services

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