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Customer Service Front Office

Location:
San Antonio, TX, 78250
Posted:
July 20, 2013

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Resume:

Sandra A. Garcia

**** ********** #****

San Antonio,Texas

ab11l0@r.postjobfree.com

210-***-****

Summary I attended San Antonio College for a year and then transferred to Our

Lady of the Lake University where I studied for two years. My major was Social

work. In applying for this position I know that I can be use my skills I learned in

school. Speaking to people in the upmost professional respect. Answer questions to

the best of my knowledge. Objectives I hope to become even better with my

customer service skills. I love working with the public. I know how diffuse a

disgruntled person. I know how to remain professional at all times. I know that I

can be a wonderful asset to your company. I have wonderful phone skills, I am

bilingual. I can speak, read and write Spanish and English.

Education: John F. Kennedy HS, Our Lady of the Lake University, San Antonio,

Texas Graduated: June 1982 Grade: 12 I attended OLLU for 2 years from 1992-

1994. While I attended I studied criminal law, social work, Spanish, statistics,

speech, math, English and religion. I attended full time during the weekends. I also

interned at the Bexar County Jail interviewing unstable inmates. I really enjoyed

doing that. I gained valuable people person skills. I've been complimented by many

people that I am very friendly and pleasant.

Employment History:

AVANCE: 1986-1990

I worked as a Homvisitor. I was assigned a case load of 25 families and was

responsible for their well being. I lined up Doctor's Appts. delivered diapers, food

from the food bank, and helped with everyday paper work and assisted in paying for

their bills. It was a wonderful and fufilling job. My job was terminated because the

Govt. had only funded us for 4 years.

Travel by Design: Sept.1990-1994

I worked for Travel by Design for 4 years. I started off as a receptionist because of

my bilingual abilities. The Agency had clients from Peru, Mexico, El Salvador and

local's. Our company President was our former Mayor Lila Cockrell. We had high

end clientel and we had to make sure everything was detailed the way the customer

wanted. I worked up the ladder. I got promoted to Lesiure Agent and eventually a

business and commercial agent. I really enjoyed my time there. Unfortunately the

agency went out of business.

Leon Valley ES: August 2009 November 2012:

I was a Front office Clerk. The company was with Northside ISD San Antonio,

Texas. I really enjoyed working in the front office. I had many jobs while employed

with Northside. I worked at Leon Valley ES. My duties were to answer the phone,

greet parents and students, and to enroll new students. I did all of the clerical work

such as filing and keeping schedules and appointments for my Vice Principal and

Principal. I also translated for my vice principal due to the fact that she did not

speak Spanish and Leon Valley is a Bilingual school. I also helped the nurse when

she took her lunch break. I administered meds and took care or minor injuries. My

job also included working with SEMS, a system that would help me book

Substitutes when teachers were absent. I made all the copies and flyers. I am very

comfortable with multi-tasking. I love keeping busy.

Leading Edge Temp. Agency February 13, 2013 - Present

I am currently employed by Leading Edge. It is a temp. agency. I've had the

opportunity to work for Davidson, Freedle,a CPA tax agency, during tax season.

My other assignment was with Bimbo Bakeries U.S.A. my assignment consisted of

administrative work, filing and organizing files. I love fast paced assignemts. I

recently temped at Hill Country Retreat greeting clients, assisting Realtors with calls

and making sure the client felt at home.

Professional Skills: Excellent communication skills, answer multi-phone lines,

filing, copying, faxing, scanning, research, people friendly, very organized, and

detail oriented.

Hobbies & Interests: I enjoy reading, spending time with my 3 children. I am a

great cook and enjoy trying out new recipes. I love to pamper my dog Chuy. I enjoy

going out to dinner with friends. I am a movie buff. My main passion is creating

jewelry. I really like to give them as gifts to family and friends. They always come

back for more. I participate in walks for Breast Cancer, Autism, Leukemia, and

Diabetes.

Reference Names & Numbers

Jinay Paris NISD: 210-***-****

Liz Delgado Davidson, Freedle,Espenhover & Overby San Antonio: 210-340-

1065

Mela May Bimbo Bakeries USA: 210-***-****



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