Customer Service Manager

**** ******* **. **********, ** ***** ~ 931-***-**** ~

********@*****.***

Debbie L. Vaughn

Objective:

I am enthusiastically seeking a position where I can apply my

experience and skills, as well

as learn new skills, to become an asset to the team.

Education:

~Coffee County Central High School Diploma-May 1980

Experience:

~National Pen Shelbyville, TN

Inbound Call Center/Sales July 2013 - Present

~Take inbound calls - Fill orders - Customer service

~Computer (Internet Explorer, ATG, Microsoft Word, Outlook)

~Xtreme Cleaners Manchester, TN

Owner/Operator November 2012 - present

~ Residential housekeeping

~Dollar General Stores Manchester, TN

Assistant Manager February 2011 - July 2012

~Oversee all functions of store, open/close - Supervise cashiers -

Customer returns/exchanges

~Operate cash register and provide customer service - Stock,

recover/clean daily

~Responsible for counting cash drawers and preparing daily bank

deposit

~West TN Utility Tullahoma, TN

Office/Receptionist/Dispatcher February 2000 - June 2011

~Prepare payroll for up to 25 employees/daily reports

~All incoming calls/maintain all personnel files

~Process work orders/prepare bank deposit daily

~Computer (Excel, Microsoft, Word, Lotus, and Internet Explorer)

~Dispatch up to 40 techs in 9 cities/Operate multi-line telephone

system

~Inventoried all equipment kept on premises in warehouse

~Schedule appointments for customers/Data entry

References:

~Jim Chapman

Tullahoma Airport, Manager of Operations

931-***-****

~Candace Craig

Dollar General Stores, Assistant Manager

931-***-****

Contact this candidate