Kimberly Miller

**** **** ** *

Saint Petersburg FL. 33702

727-***-****

Professional Profile

Career Objective :

To obtain a position within the company that will allow me to utilize my education and work

experience for the benefit of the company as well as for personal growth and professional advancement

Personal Profile

Skills Summary

Organized

Good time management

Leadership skills

Punctual

CCC one

Profit Net

Works well with others

Hard working

Excell

Word

Power Point

ADP

Professional Experience

warranty administrator August 2012-current

David maus Toyota

.warranty manager

Submitting warranty collections to Toyota

Warranty receivables and payables

Appointment setting

Customer service

Customer Service Representative February 2012- July 2012 Autoway Collision Center

Cashier, appointment setting

Assisting customers with problems or concerns dealing with their vehicle

Answering multi-lined phones

Accounts receivable

Collision center receptionist; collecting payments from insurance companies

Active customer drops and pick ups

Assistant to the Collision Director/Manager

Calling customers for sales of body repair

Assiting Estimators with Estimate inputs(CCC,Profitnet)

Work directly with DRP’s and Non DRP insurance companies

Service Advisor April 2012-February 2012 Crown Honda, St. Petersburg, Florida

Cashier, appointment setting

Assisting customers with problems or concerns dealing with their vehicle

Sale of services and/or parts

Cashier Manager/Warranty AdministratorDecember 2008-April 2012 Crown Honda

Responsible for management of two cashiers

Claims submissions

Payroll assists

Appointment setting

Answering multi-lined phones

Service AdvisorJune 2006-December 2008 Autoway Chevrolet, Clearwater, Florida

Cashier, appointment setting, and filing

Assisting customers with problems or concerns dealing with their vehicle

Sale of services and/or parts

Collision Center Estimator and Reception June 2005-June 2006 Autoway Chevrolet, Clearwater, Florida

Answering multi-line phone system

Provide customers with estimates for repair of their vehicle

Accounts Receivable

Receptionist/Collision Center December 1999-June 2005 Autoway Ford, St. Petersburg, Florida

Appointment setting

Accounts receivable

Collision center receptionist; collecting payments from insurance companies

Answering multi-line phone system

Education

Northeast High School, St. Petersburg, Florida High School

Diploma

November 2010

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