Objective: To provide Friendly customer service as an individual and a

team player. Provide patients with the best care possible with courteous

and pleasant manner. Work with Doctors and all staff with communication

and willingness to become better at all times.

Professional Highlights:

. Patient and owner care, Triage emergency and non emergency patients,

assisted in surgery.

. Assisted in ultra sound, Placed IV catheters, blood draws, processed

and send lab work out.

. X-ray taking, development, and copying, and filing, administered

hyperbaric treatments.

. Administered medication and treatments as ordered by the Doctors.

(Including IM, SQ, and IV injections)

. Filled prescriptions, stocked treatment rooms, reception, received

payments, filing, phones, and scheduling

. Knowledgeable in OSHA and HIPPA regulations.

Skills:

. Outstanding telephone communications; patient; personable and

receptive.

. Strong interpersonal and communication skills

. Remain calm and work well under demanding conditions

. Positive, professional attitude, committed to service excellence

. Strong skills in training and development

Employment History:

Call Center Representative Adecco Staffing, Inc.

Melbourne, FL 11/2012-06/2013

Sales Specialist Facetime Strategies,Inc. Melbourne,

FL 07/2012-11/2013

Call Center Manager Coastal Environmental LLC,

Sebastian, FL 09/2010-06/2012

Medical Receivables Medical Data Systems Vero

Beach, FL 04/2007-02/2008

Veterinary Technician Animal Emergency and

Referral Center, Ft Pierce, FL 07/2006-04/2007

Financial Service Representative Wachovia Bank Vero Beach, FL

09/2004-10/2005

Financial Service Representative Suffolk County National Bank

East Hampton, NY 05/1999-06/2004

Education:

Certified Clinical Medical Assistant: Adult and Community Ed of IRC,

Vero Beach, FL 01/2009-02/2015

Certified EKG Assistant: Adult and Community Ed of

IRC, Vero Beach, FL 01/2009-02/2015

Certified Phlebotomy Technician: Adult and Community Ed of IRC, Vero

Beach, FL 01/2009-02/2015

Certified Veterinary Technician: Suffolk County B.O.C.E.S.,

Brookhaven, NY 06/2004

References Upon Request

Contact this candidate