Years Experience Quality Assurance

Heidi Saxton

**** * ******* **** **, SARATOGA SPRINGS, UTAH 84045

CELL 801-***-**** • ab0ijy@r.postjobfree.com

SuMMAry of Qualifications

Eight years experience working with the

elderly and individuals with traumatic brain

injuries. Assessed and worked with patients to

reach their potential and live in an environment

meeting individual needs. Worked with a

variety of community resources including

Home Health, Hospice, Social Security,

Medicaid, and Medicare.

15+ years experience working with children,

adolescents, and adults with serious mental

illness in a varied settings. Proven

interpersonal communication skills and the

ability to use creative approaches to

accomplish meaningful outcomes.

Four years experience in providing crisis

interventions when working with adolescents

and adults with mental illness at an inpatient

psychiatric facility.

Three years experience co managing a pilot

project in coordination with Valley Mental

Health, Division of Rehabilitation Services and

other community resource agencies to provide

supported employment services to 50 adults

with serious and persistent mental illness in the

community.

Over five and a half years experience working

as a Research Coordinator on various studies

such as a Genetic Study of Depression in

conjunction with IHC Genetic Research Team

and a study on the cost effectiveness

comparison of two atypical antipsychotics in

the treatment of schizophrenia and

schizoaffective disorder.

EDucation ~ Awards ~ Licensing

Bachelor of Science – Family and Human Development – Utah State University, Logan, Utah

Minor – Psychology

Associates in Arts and Sciences – Family Development – Ricks College, Rexburg, Idaho

Licenses: Social Service Worker: No. 312***-****

professional experience

Trinity Mission Health & Rehab of Provo

Provo, UT Aug 2010 Jan 2013

Social Service Worker

Complete MDS documentation as outlined

by the State and the Company. Develop

Care Plans for residents that match their

individual needs. Assist with marketing

and admissions by doing tours of facility

for families.

*Coordinate with Home Health Care

Agencies and wrap around services to

provide resident with quality care upon

discharged to the community or another

care level.

*Complete documentation of all phone

calls or meetings held with resident,

family, or on behalf of resident with

home health companies, etc.

Sunrise Assisted Living of Sandy

Sandy, UT Oct 2009 Dec 2012

Concierge

Assist the Director of Community

Relations in preparing marketing materials

to be given out to prospective residents and

their families. Assist Director of

Community Relations in presenting the

community in a friendly and positive

manner. Work with residents and their

families when problems arise to help

facilitate open communication between

parties involved.

*Greet residents and their families in a

friendly and welcoming manner.

*Answer telephone calls from family

and other professionals in the industry

and transferred them to appropriate

party within community.

*Perform office tasks as outlined by

community directors.

Valley Mental Health: Salt

Lake City, UT Sept. 2004 – Jan.2010

FlexCare

Social Service Worker

Educated potential clients and assisted

living facilities about our program.

Performed internal quality assurance

activities, addressing all performance

measures. Provided case management to

caseload of 35 40 individuals in Assisted

Living Facilities, Home, or Skilled Nursing

Facilities.

*Connected client to Medicaid State

Plan Services and Social Security

programs.

*Monitored to assure the provision and

quality of services identified in the

service plan, health and safety status for

each individual.

Psychopharmacology Research Clinic Salt

Lake City, UT May, 1998 – Sept.2004

Clinical Research Coordinator

Coordinated all aspects of clinical trials

at site such as obtaining informed

consent, following study protocol,

complying with state and federal

regulations, observing Good Clinical

Practices, maintaining adequate source

documentation and patient records.

* Monitored patient compliance

with treatment.

* Reported adverse events in timely

manner.

* Administered study

questionnaires and testing measures.

Studies:

Cost Effectiveness Comparison of

Two Atypical Antipsychotics in the

treatment of Schizophrenia and

Schizoaffective Disorder.

Comparison of Atypical &

Conventional Antipsychotics in the

Treatment of Schizophrenia

Genetic Depression Study in

conjunction with IHC.

Children’s Assessment and Resource Unit;

A.R.T.E.C. Salt Lake City, UT May, 1996 May,

1998

Adolescent Caseworker

Provided case management and crisis

intervention services to children and

adolescents who are in DCFS custody

and have been in the Utah State

Hospital and/or other inpatient

psychiatric facilities. Developed

individual Service Plans for each child

which used creative methods to

motivate them.

* Prepared court reports and

coordinated with the Court,

Guardian Ad Litem, and Assistant

Attorney General on the child’s

behalf in juvenile delinquency

matters and in state’s custody and

guardianship issues.

* Documented all activities and

contacts done on child’s behalf.

Gathered information and prepared

quarterly and biannual reports for

the Court and all other parties

involved.

* Coordinated services for the child

and their family with Valley Mental

Health and other community

agencies.

Alliance House/Interwest Employment

Services Salt Lake City, UT Jan. 1993 Apr.

1996

Employment Unit Leader

Co created an employment program

specifically designed to help the

individual with chronic and persistent

mental illness find permanent work in

integrated settings in the community.

Advocated for individuals with

community agencies when they began

to work to assure their best interests

and rights were ensured. Marketed

program to Community

Business/Industrial Leaders.

* Co managed and developed the

implementation of a pilot project to

determine best practices in

employing 50 adult individuals

with serious and persistent illness.

* Developed literature and other

marketing materials and presented

information to potential employers

in the community.

* Developed evaluation and

assessment tools to determine job

readiness.

* Assisted in developing data base

programs to collate data for

research to determine program

effectiveness.

Accomplishments/Skills

Awards: Magna Cum Laude Honors, National Dean’s List, Mary Jane Faylor Scholarship,

Outstanding Senior Award FHD, Phi Kappa Phi Honor Society.

Interests: Camping, music, reading, photography, traveling.

Contact this candidate