Service Pvt Ltd

Curriculum Vitae

Sudhir Achari .P

Mobile: 961*******, 962*******

Mail: ab0fr1@r.postjobfree.com

Career Objective:

To achieve the maximum in whatever I do by optimum utilization of my

knowledge gained here and having unflinching loyalty to the institute where

I will serve and the work, which I will be entrusted to do.

Academic Details:

. Sri Dharmasthala Manjunatheshwara Industrial Training Center (ITI)

Venur (D K), Aug- 2004 to July-2005. Percentage of marks: 81%.

. S.S.L.C from Govt. High School, Mugthihalli -Chikmagalore Dist in

2002.

Percentage of marks: 52.16%.

Strengths:

. A good team player.

. Ability to learn quickly.

. Hardworking and sincere.

. Adaptability to different environments.

. Good communication and organizational skill.

Professional Experience

Company : Mookambika Maruthi Service Audugodi,

Bangalore.

Duration : From Aug 2005 to Feb 2006.

Present Company : M/s Lathangi Automobiles Pvt ltd

Designation : Sr.Technician

Duration : From Feb-2006 to 24-Oct-2012

Company : Trident Automobiles Pvt Ltd,

BHARATBENZ(DAIMLER)

Authorised

Dealer, Sales & Service, Bangalore

Designation : Sr. Executive- PDI Incharge,

Duration : From 02-Oct-2012 To Till Date

Presently working in Trident Automobiles Pvt Ltd, BHARATBENZ Authorised

Dealer, Sales & Service,

Bangalore - Working as a Sr.Executive- PDI Incharge,

Nature of work: 1. Receiving new vehicles from the Daimler(DICV),

2. Job Card opening & closing of new vehicles.

3. Inspection of new vehicles as per check list.

4. Trouble shoots if necessary(if there any defects)

5. Vehicle delivary to customers.

M/s Lathangi Automobiles Pvt. Ltd., Bangalore is the only Authorized Dealer

in Karnataka for VOLVO Bus Service, Which includes its own Repair Shop,

Body shop, AC System & Electrical section

Job Profile

. Attending to the Customers complaint and allotting the work to the

technicians

. Diagnosing the problem and rectifying the same

. Responsible for making TFAR ( Technical Failure Analysis Report ) for

an part failure apart from running repair and getting approvals for

the same from VOLVO Tech Support

. Further communicating and getting approvals from the customer for the

replacement of spares, if required.

Handling VAS

Team head for taking care of VAS (Volvo Action Service, 24/7

Tech Support)

Using Impact

It is a tool which gets access through yourvolvodealer.com,

which opens up with huge information regarding service-Instructions to

carry out a particular part replacement; A particular check list for

every major part inspection; Parts Catalogue; Functions of a

particular part; Labour etc..

Using VTT

It's simplified software known as Volvo Tech Tool- through which

we use to carry out Programming of Engine ECU, Retarded ECU etc.., and

enables us to know the life of Brake Pad life, Boost pressure,

Retarded working and many more

Responsibility

. Ensure Customer Satisfaction

. Ensuring High Quality of Service Work

. Maintain a good and positive image of the Company to customers by

providing a welcoming, helpful and professional reception service.

. Achieve Targeted Service Appointment Rate

. Promote Dealer Service benefits to potential customers

. Increase Service & Parts Sales

. Ensure Customer Confidence is enhanced through a clean and orderly

service operation

Professional Training under gone

. Bus Basic Training in Volvo India Pvt. Ltd.

. Technical Training Course on Complete Service & Overhauling Volvo Bus

B7R in Volvo India Pvt. Ltd.

. Gap Level Training in Volvo India Pvt. Ltd.

. Pneumatic & Brakes Training in Volvo India Pvt. Ltd.

. B7R & B9R Introduction & Preventive Maintenance Training in Volvo

India Pvt. Ltd.

Personal Details

Name : Sudhir Achari P

Father Name : Paramashivachar

Mother Name : Varija

Date of Birth : 14-10-1986

Languages known : English, Kannada, Tulu.

Marital Status : Unmarried.

Driving License : LMV

Pass port No : H0424183, Issue Date: 22/8/2008, Exp

Date: 21/8/2018

Permanent Address : S/o Paramashivachar

Shirugunda

Mugthihalli P.O.

Chikmagalore T.Q & Dist

577133

Communication Address : Trident Automobiles Pvt Ltd,

Bharatbenz Authorised

Dealer.

No.71/1, Budihal

Kasaba Hobli,

Nelamangala Taluk,

Bangalore Rural Dist-562123

Declaration

I hereby declare that the above-furnished information is genuine and

accurate to the best of my knowledge and belief.

Your's sincerely

(Sudhir Achari P)

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