DONALD YOUNG

*** ***** ******* ***. ************, NY 12078

518-***-**** ab0d28@r.postjobfree.com

Website: linkedin.com/in/donyoung48

SUMMARY

* * ****** ********* ******* Control professional with a proven record of

increasing and maintaining high-quality levels for products and services.

Skilled in improving the accuracy of manufacturing and engineering

documentation. An excellent communicator capable of professional and

personable communication and training with customers, vendors and

employees.

Relevant Skills &

Experience

1 Achievements

V Achieved an increase of 10%-30% in Mean Time Between Failures for 8

consecutive quarters

V Trained employees and customers such as Amtrak, Union Pacific and

Maryland State Police in use of products and services resulting in

increased road and rail safety.

V Interfaced daily with production, engineering, management and IS

personnel to clarify instructions, documentation, solve problems and

improve quality issues

V Continually audited, updated and maintained Manufacturing and Work

Instructions, procedures and checklists in the company's ISO Quality

Manual.

V Designed QC/QA forms and flowcharts resulting in 25% reduction of rework

and WIP failures

V Prepared and performed training and documentation which resulted in the

company earning ISO 9001-2008 certification

V Continually updated and maintained calibration databases for over 500

gauges and instruments

V Organized inventory, reducing turn-around times more than 20% and

increased efficiency

V Streamlined work flow and inspection procedures to maximize quality and

profit

V Instrumental in setting up QA/QC department at small engineering and

manufacturing firm

2

3 Technical Skills

V Working knowledge of PC applications including Word, Excel, Lotus Notes

and PC DMIS, email, Adobe products and customer specific proprietary

software products

V Performed incoming, in process and final inspections on parts,

assemblies and final products

V Wrote over 100 inspection and test procedures for mechanical and

electrical parts and assemblies

V Working knowledge of mechanical and electrical drawings and other

documentations

V Accurately used CMM, calipers, micrometers and other high precision

measuring and test equipment, along with gage blocks, pins and thread

gages to inspect parts and assemblies

V Calibrated and installed precision equipment to test pressure,

temperature and voltage on gas and steam turbines at customer field

sites

V Maintained customer quality and material certification databases

V Documented all work accurately and in a clear and concise manner

V Collected and processed data into daily, weekly and quarterly reports

V Trained in, then mentored others in Geometric Dimensioning and

Tolerancing

4

5 Interpersonal Skills

V Supervised teams of 3-20 employees in both military and civilian

positions

V Instructed in business, industrial, military, educational and informal

settings

V Communicated effectively with customers, vendors, suppliers, engineers,

sales staff, supervisors, management, co-workers and students in person,

by email and phone

Page 2 Donald Young Quality Resume

Qualifications

V Fast and accurate learner, regularly teaching myself new software and

tool applications

V Works well under pressure meeting last minute deadlines, changes, new

situations

V Self-disciplined, proven problem solver with a passion and ability to

help others

V Currently performing online Lean Six Sigma training

TECHNICAL EXPERIENCE

Quality Professional- Temporary position-PCT, Amsterdam, NY

4/2012-8/2012

Quality Engineer/Leader, Applied Robotics, Glenville NY

3/2010- 4/2012

QA Technician/Leader and Trainer, IEM Corporation, Albany NY,

2007-2009

GED and PC instructor, machine operation and temporary positions,

2002-2007

Instrument Technician, Granite Professional Services, GE contractor

2000-2002

Electrical Technician/QC Technician, Supersteel of Schenectady, Scotia NY

1997-1999

OTHER EXPERIENCE

Nurse, Literacy Tutor, assembly and general manufacturing

3 Military

4 US Army/Army Reserves - Honorably discharged; Excelled in leadership,

Trained in electro-mechanical and computer maintenance and repair while

earning Distinguished Honor Graduate, Nursing and first aid, Infantry

and Train the Trainer courses

5 Education

SUNY Institute of Technology, Utica, NY, B.S.E.E.T. Degree; 3.55/4.0 GPA

New Horizons Computer Center Albany, NY Certifications in A+, Net+,

Security +, MCDST

Notes by employer

Customer focused, team player, takes initiative, supplier quality, honesty,

problem solver, calibration, precision, loyalty, hard worker,

Multitasking, audits, daily reports, inspection, Quality Management

System, Manage, process, engineering drawings, product specifications,

Requirements, functional, continuous improvement, Quality meetings, review,

ISO 9001, supervise, defective parts, quality goals, professional attitude,

Excellent attendance, available, 5S Audit, customer complaints, training,

corrective actions, Liaison, travel, accurately, efficiently, economically,

incoming inspection, written procedures, RMA, NCR, SCAR, works

independently, safety, material evaluations, working knowledge, process,

procedures,

Testing, control plans, Lean six sigma, Excellent communication skills,

verbal and written, measuring, Word, Excel, Outlook, PCDMIS, evaluation,

Qualification activities, performance, cross-functional, root-cause

analysis, influence change, strategy, production schedules, Regulatory

functions,

Objective, quality techniques, discipline, Coordinate and resolve issues

and problems, internal supplier-related process improvement, Strong

leadership,

Change Requests, ECO, ECN, DMAIC, Pareto charts, Manufacturing,

Engineering, Supplier/Component Approvals, Strong PC skills, Auditor

training,

Minimum of 5 years of experience, technical, Mean time between failures,

FMEA, 5Ms, fishbone diagrams, CTQs, critical to quality, DMADV,

Conflict resolution; minimize the Cost of Quality, Bachelor's Degree, field

change orders, FCO, timely manner, implement, development,

Compliance, effective implementation, Monitors, document control,

continuous process improvement

Contact this candidate