DEBORAH NICOLAY

*** ********* ******* ** ******* AB T3M 0C1

403-***-****` ab0b9m@r.postjobfree.com

Objectives

Seeking a challenging leadership role which would build on my strong logistical and organizational skills:

Planning large workshops for staff and high level guests

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Knowledge of improvement framework including AHS AIM

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Involved with staff recruitment at job fairs with large corporation for new organization

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Responsible for Team Building within large corporation

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Coordinated large provincial steering committees and working groups

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Evaluated and reported data related to event activity

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Responsible for networking and building relationships for high level clients

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Experience

Administrative Assistant

June 2010 Present

Alberta Health Services Calgary AB

Patient Engagement (December –Present)

Provincial Initiatives (QHI)/AIM AHS (June –February)

Responsible for logistics, marketing, organizing and coordinating for all events for AIM Calgary

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Managing calendars, coordinating/scheduling meetings and attending with executive members

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Deborah Nicolay Page 1

Responsible for recording, transcribing and distributing Agendas and Minutes of Meetings

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Coordinated and worked with large international hotels arranging events

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Assisted and supported Project Management

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Maintained various data bases

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Responsible for payroll (AHS E People)

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Customer Service Representative

May 2007 – June 2010

Accenture Thorold ON

Responsible for responding to incoming calls for large U.S. gas company in a timely manner

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including emergency, collections, customer care and billing enquiries

Supervisor

October 1996 – October 2006

Niagara Fallsview Casinos Niagara Falls ON

Participated on opening teams for both Niagara Casino and Fallsview Casino including

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participation in recruitment

Responsible for staff performance including feedback, disciplines and appraisals

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Supervised gaming floor and assisted with staff and associated departments

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Responsible for networking and building relationships with high level clients

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Coordinated large events for both staff and high level clients

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Responsible for Team Building

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Created and maintained data base

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Manager

March 1994 – July 1996

Calgary General Hospital Calgary AB

Participated and supported the opening of an in hospital for patients’ families

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Deborah Nicolay Page 2

Supervised staff, including staff performance, and scheduling

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Administrative duties for hostel

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Secretary

April 1985 – February 1994

Calgary General Hospital Calgary AB

Responsible for transcription of medical and court reports

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Supported Director of Forensics and assisted with all office duties, including appointments for

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patients and coordination of group therapy meetings

Education

Mount Royal College

September 1993 – July 1995

Skills

Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook)Reference Manager and Visio

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Excellent written and verbal communications, listening skills and time management

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Superior organization and problem solving skills while maintaining accuracy and confidentiality

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Outstanding logistics for event planning

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Extensive management training courses (available upon request) as per Leadership Training

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References

Available upon request

Deborah Nicolay Page 3

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